Service Manager FieldCore Norrköping
FieldCore Service Solutions GmbH, Sweden Filial / Inköpar- och marknadsjobb / Norrköping
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hela Sverige Visa alla jobb hos FieldCore Service Solutions GmbH, Sweden Filial i Norrköping,
Västerås,
Karlstad,
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Sundsvall eller i
hela Sverige The Service Manager plans, prepares, and manages projects from beginning to end in order to maximize productivity and meet customer requirements. In addition to owning the overall execution of site projects, the Service Manager will act as the field execution owner for the customer, managing Fulfillment 5 (safety, quality productivity, on-time-delivery, and cost) to ensure operating plans are met according to schedule.
The Service Manager serves as the primary customer interface. In this role you will be working in the Environment Control System segment (ECS).
Our customers are mainly power, heat and waste incineration, as well as paper and pulp mills where industrial flue gas cleaning equipment is present.
Essential Functions:
• Develop field service outage cost estimates using standards. Ensure all aspects of the job related to field service are planned accordingly, including schedule, cost, man loading, and job set-up.
• Plan, prepare, and manage projects from beginning to end by reviewing project requirements, setting up projects, mapping POs, developing and executing against cost estimates, establishing project risk analysis and mitigation strategies, and owning performance relative to Fulfillment5 and customer KPI/CTQs targets
• Serve as the additional customer interface with P&L, and communicate with the Customer Service Manager, CSL, and CPM
• Review and verify the forecast to maximize utilization and meet catalog targets
• Review sub-contracts and negotiate terms and conditions
• Communicate with Field Service Coordinators, Resource Managers, EHS Managers, and Staff Project Managers to update the job status and ensure project success on a daily basis
• Own the status and monitoring of progress and costs of the project with the support of the project controls team
• Analyze and report project close out metrics to determine proximity to operating plan targets
• Review revenue pacing and billing and approve supplier invoices
• Manage PO limit reports, placed employees without POs, unbilled shipments, accounts receivable, and credit card aging to remain within cost targets
• Interview candidates and assess job qualifications to assist with the recruitment and hiring processes
• Reward and recognize strong performance on the job site via site compensation / incentive process
• Preside over the execution activities of a team of field employees to include outage managers and construction managers
• Run or support (as required) end customer pre- and post-outage meetings to maximize project efficiency and effectiveness
• Identify the need and complete requisition process for tooling and 3rd party vender (labor and non-labor) services
• Approve technical reports generated on site, update documentation as required
You are a person with interpersonal skills who has experience from customer and service. In this role, you will able to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time and sensitive deadlines. You take responsibility for your duties and you can prioritize.
Desired Characteristics
• Proficient in project management
• Ability to solve complex problems
• Excellent communication skills
• Some travel required
• English proficiency required
Qualifications/Requirements
• 3 to 5 years applicable experience and demonstrated success/knowledge
• 2+ years managing and developing employees
• 2+ years of specialized/industry experience
• Bachelor's degree or equivalent in related field with minimum 3 to 5 years project management
• Experience in power generation or technical industry can be substituted for degree and/or project management experience
FieldCore, a GE company, is a new, independent industrial field services company that will deliver the highest standard of field services excellence and capabilities for GE and its customers. A GE company, FieldCore will bring together the field services expertise and people from both Granite Services and GE's Power Services into one powerhouse. Driven by the values of safety, quality, and integrity, FieldCore will be built to deliver operational excellence for customers in the power generation, oil & gas, nuclear, and wind power markets. For more information, check out
www.fieldcore.comPubliceringsdatum2017-10-18Så ansöker duSista dag att ansöka är 2017-11-17
Ange följande referens när du ansöker: Service Manager
KontaktAnders Trygg
anders.trygg@ge.com +46 70 50 98 953
Klas Nystrom
klas.nystrom@ge.comPablo Carro Meijide Carro Meijide
pablo.carro@ge.com +34 647 54 36 27
FöretagFieldCore Service Solutions GmbH, Sweden Filial
AdressFieldCore Service Solutions GmbH, Sweden Filial
Slottsgatan 69
60187 Norrköping
KontorsadressSlottsgatan 69
Jobbnummer 3756176
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