Service Leader
Cummins Norway AS / Försäljningsjobb / Sigtuna
Observera att sista ansökningsdag har passerat.
Visa alla försäljningsjobb i Sigtuna,
Österåker,
Håbo,
Upplands-Bro,
Upplands Väsby eller i
hela Sverige Visa alla jobb hos Cummins Norway AS i Sigtuna,
Stockholm eller i
hela Sverige Description
Company overview
Cummins Inc., a global power leader, is a corporation of complementary business units that design, manufacture, distribute and service diesel and natural gas engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems. Headquartered in Columbus, Indiana, (USA) Cummins currently employs approximately 55,000 people worldwide and serves customers in approximately 190 countries and territories through a network of approximately 600 company-owned and independent distributor locations and more than 7,200 dealer locations. Cummins earned $1.4 billion on sales of $19.1 billion in 2015.
The Opportunity
We are now looking to recruit an experienced Service Leader to develop strong relationships with key customers through frequent and professional communication and provide daily supervision of Field Service Technicians. Based either in Sweden or Norway, you will cooperate with both countries.
Service Leader
Key Responsibilities
• Day-to-day supervisor for Field Service Technicians; manage resources ensuring safety, quality, and efficient operations.
• Coordinate and schedule Field Service Technicians and controls field-related costs, auditing field reports (time, mileage, and quality); prepare work schedules and assigns work to maintain and manage technician productivity; provide performance feedback and opportunities for growth.
• Manage Field Service vehicle inventory in cooperation with Parts department.
• Create and analyse product failure analysis reports in cooperation with the Technical Support and Warranty Manager.
• Administer and resolve customer concerns related to Cummins or distributor warranties.
• Develop strong relationships with key customers through frequent and professional communication.
• Technical support to Cummins technicians, customers and dealers in Norway and Sweden.
Qualifications
• Focus on customer needs and be familiar with key Cummins customers
• Aware of retail service processes and service support processes.
• Basic knowledge of the Cummins Distributor/Field network.
• Significant experience in written and verbal communication and should be capable of communicating effectively to all levels within and outside the company.
• Attention to details
• Solid understanding of how to manage execution.
• Manage the performance of self and others through the use of structured tools.
• Delegate effectively and regularly with solid support and follow through.
• Provide accurate, consistent information on all documents.
• Achieve thoroughness and accuracy when accomplishing a task through concern for all the areas involved.
• Basic understanding and awareness of service processes and tools.
• Lead service operations, workshop or field that provide retail or distributor product or application services.
Education, Licenses, Certifications
• College or technical trade school or equivalent degree
Experience
• Significant experience with focus on technical knowledge of on/off highway engines.
What's on offer?
In return, you can look forward to:
• A secure and rewarding future with a global market leader.
• Competitive salary and benefits package
• Genuine prospects for managed personal and professional growth.
Interested? Then please APPLY DIRECTLY via the Cummins Career Website.
http://cummins-europe.jobs/marsta-swe/service-leader-for-sweden-and-norway/1AB294DF17BE4C159011FA5FE99D5E1A/job/Alternatively please also review our website for new opportunities and apply for suitable vacancies at
www.careers.cummins.com/ , or to learn more about Cummins visit
http://www.cummins.com/Varaktighet, arbetstid
Tillsvidare
Heltid
Fast stilling
Publiceringsdatum2016-09-16ErsättningFast månads- vecko- eller timlön
Etter avtale
Så ansöker duSista dag att ansöka är 2016-10-16
Interested? Then please APPLY DIRECTLY via the Cummins Career Website;
Klicka på denna länk för att göra din ansökanAlternatively please also review our website for new opportunities and apply for suitable vacancies at
Klicka på denna länk för att göra din ansökan , or to learn more about Cummins visit
Klicka på denna länk för att göra din ansökanVi vill inte bli kontaktade av rekryterings-/bemanningsföretag
FöretagCummins Norway AS
AdressCummins Norway AS
Östra Bangatan 18
19560 ARLANDASTAD
Övriga kontaktuppgifterTelefonnummer till arbetsgivaren saknas i denna annons.
Jobbnummer 3066780
Observera att sista ansökningsdag har passerat.