Service Desk Technician
Verisure Innovation AB / Supportteknikerjobb / Malmö
Observera att sista ansökningsdag har passerat.
Visa alla supportteknikerjobb i Malmö,
Burlöv,
Lomma,
Staffanstorp,
Vellinge eller i
hela Sverige Visa alla jobb hos Verisure Innovation AB i Malmö,
Linköping eller i
hela Sverige The main objective for Service Desk is to provide support on the corporate IT platform to internal end users within Verisure. On a daily basis you will support users as well as manage innovative project within IT Operations. The tasks include hardware and software troubleshooting, installation and configuration of computers, peripherals such as video conferencing systems and printers. You will purchase computers and peripherals as well as administration of Active Directory, Office 365 and other systems. On top of that you will work closely with the Corporate Systems team to improve and give feedback on the client infrastructure. Which means applications in application deployment, security and training in new tools and features. We will challenge you to bring out your best as you will act as a 1st line contact for IT related incidents and service requests within the company, this includes: incident and service request resolutions in accordance with our SLA. You will support and troubleshoot our video conferencing facilities and set up configuration and installation of desktop & laptop workstations and applications. Manage user accounts for our various systems and provide IT onboarding sessions for new employees. You will also assign and administer access permissions on shared resources. Our environment is Microsoft Windows and MacOSYou will be part of the Service Desk based in Linköping, Sweden, the team you belong to consists of 10 sites with 16 members in 8 different countries and you will have a close collaboration across the teams. You will report to the Service Desk Manager based in Malmö, Sweden. What you bring To succeed in the role, you should have in-depth knowledge and several years of hands-on experience in the field of Service Desk. You have proven verbal and written communications skills supporting end users in a Service Desk environment.You have strong problem-solving skill and with ability to apply various complex diagnostic techniques to identify problems, investigate causes, and recommend solutions is required. We value collaboration across our organization, which means we are looking for a team player with attention to details and technical expertise combined with an ability to adapt to various environments. To succeed you need to like to take on demanding goals and a challenge that encourages further personal development.
Publiceringsdatum2019-05-10Så ansöker duSista dag att ansöka är 2019-06-09
Klicka på denna länk för att göra din ansökanFöretagVerisure Innovation AB
KontorsadressÅngbåtsbron 1A
Jobbnummer 4781663
Observera att sista ansökningsdag har passerat.