Service Desk Technician
Avaron AB / Supportteknikerjobb / Malmö
2026-02-04
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hela Sverige About the Company
Avaron AB is a growing consultancy focused on technology, finance, and business support. We match your expertise with the market's most interesting assignments, offering a platform where your professional development is central.
About the Assignment
As a Service Desk Technician, you will be the first point of contact for users who need technical assistance. You will support a wide range of IT-related issues and ensure users receive timely, high-quality help. The role combines hands-on troubleshooting with solid documentation practices, and you will also contribute to initiatives and improvements across the IT landscape.
You will be part of an internal Service Desk team distributed across multiple countries, working closely with colleagues across borders to deliver consistent support.
Job DescriptionRespond to user inquiries and provide first-line technical support
Diagnose and resolve hardware and software issues, including operating systems, applications, and basic network-related problems
Handle user account administration, such as password resets and access permissions
Document, track, and follow up incidents and solutions in a ticketing system
Escalate complex issues and collaborate with other IT teams to drive resolution
Use available people, tools, and processes to resolve incidents efficiently
Assist with setup and configuration of new hardware and software
Provide guidance and user support on IT systems and applications
Maintain clear and structured IT documentation
RequirementsProven experience as a Service Desk Technician or in a similar IT support role, or a degree in Computer Science
Strong knowledge of Windows and Mac operating systems and common end-user applications
Basic network troubleshooting skills and understanding of core network concepts
Strong analytical and problem-solving skills with attention to detail
Ability to work independently as well as collaboratively in a distributed team setup
Fluent in English and Swedish (spoken and written)
Application
Selections are made on an ongoing basis, so we recommend that you apply as soon as possible.
Så ansöker du Sista dag att ansöka är 2026-02-11
Klicka på denna länk för att göra din ansökan Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "teamtailor-7171505-1824309".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Avaron AB (org.nr 559175-4279),
https://jobs.avaron.se Malmö Centralstation (
visa karta)
211 20 MALMÖ
Jobbnummer 9723488