Service Delivery Manager to a global company!
Adecco Sweden AB / Supportteknikerjobb / Stockholm
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hela Sverige Adecco is currently hiring for Service Delivery Manager (SDM) in Kista. To qualify for this Service Delivery Manager position you must have technology savvy to understand the issues the customer has!
About the role
As a trusted adviser, the Service Delivery Manager (SDM) ensures their customers are making the most of their technology by tailored delivery plans to drive business value from the customer 's IT investments and cloud services. You will be responsible for delivery quality and customer satisfaction and will be involved in structuring and managing deals from inception to completion. This role has the responsibility of assembling the consulting delivery team and to structure and execute on the problem-solving methodology correctly and to the agreed budget.
In the role of Service Delivery Manager (SDM) the main tasks will include:
• Establish a long term and sustainable relationship with the customer over phone
• Organize regular Service Review meetings and furnish status reports to client management
• Ensure the Service Delivery Plan is adopted and reviewed regularly with the customer and supported by the company.
About you
We are looking for a candidate with 3-4 years of relevant experience, technology savvy to understand the issues the customer has and different roles within an IT environment and understand the sales organization.
Furthermore, we see that you curious, self-learner, organized and someone who wants to understand how everything works. Fluently in English and Swedish.
Important for the role:
• 3-4 yrs relevant experience. Account Management, Business Development, Sales and/or Sales/Partner facing role
• Technology savvy to understand the issues the customer has and different roles within an IT environment
• Understand Sales organization.
We will attribute great importance to personal suitability.
About the employment
For this assignment, you will be employed as a consultant by Adecco. The assignment will start immediately and initially run untill 30.06.2019. Adecco adheres to all relevant collective agreements.
Your health and wellbeing are important to us so we offer healthcare benefits, such as discount on training cards. You are also covered by insurance and occupational healthcare.
The Adecco Group is the worlds leading provider of HR solutions. With more than 32,000 FTE employees and around 5,100 branches, in over 60 countries and territories around the world, we offer a wide variety of services, connecting around 700,000 associates with our clients every day.
The services we offer fall into the broad categories of temporary staffing, permanent placement, career transition and talent development, as well as outsourcing and consulting. The Adecco Group is based in Zurich-Glattbrugg, Switzerland and we are a Fortune Global 500 company listed on the SIX Swiss Exchange.
Adecco was created in 1996, following the merger of Adia (Switzerland) and Ecco (France), two leading personnel service firms with complementary geographical profiles.
Read more at
www.adecco.comAbout the application
The assignment will be filled immediately and we are therefore recruiting on a continuous basis during the application period. Please apply through the "Ansök/Apply" button on this page and attach your CV and personal letter.
1. The first step in our recruitment processes is a personality test (MAP) that will be sent to your e-mail address when your application has been reviewed. Adecco uses tests as part of the process in order insure quality and to make as fair an assessment as possible.
2. If you are selected to continue to the next step in the process, you will be contacted for a telephone interview.
3. The next step will be to attend a personal interview with the responsible recruiter.
Please note that in some of our processes we also use video interviews, other tests and other assessment techniques. If this is the case, you will receive information.
Contact details
If you have questions about this assignment or the recruitment process,
you are welcome to contact responsible recruiter:
Jelena Dogas via +46 736 84 72 92.
If you have questions regarding registration with Adecco,
please contact Adecco Candidate Support:
kandidatsupport@adecco.se alt. via tel: +468 - 598 980 10.
We look forward to receiving your application!
Keywords: Service Delivery Manager, SDM, Kista, Adecco.
Varaktighet, arbetstid
Heltid Visstid
Publiceringsdatum2018-12-12ErsättningFast lön
Så ansöker duSista dag att ansöka är 2019-01-11
Ange följande referens när du ansöker: ref-28413
Klicka på denna länk för att göra din ansökanKontaktJelena Dogas
FöretagAdecco Sweden AB
AdressAdecco Sweden AB
Svetsarvägen 8
17141 SOLNA
KontorsadressSvetsarvägen 8
Jobbnummer 4506589
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