Ria Financial Services Sweden AB
Ria Financial Services Sweden AB / Kundservicejobb / Solna
2020-01-08
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hela Sverige Agent Support Analyst
Your purpose is to improve the position in the market of our existing agents, through the revenue management and the field job.
You will be responsible for:
Attending the Agents by phone, trying to solve their doubts and/or problems in a daily basis.
Monitoring the evolution of the agents: keeping regular contact with them when their activity is diminishing or when we have information about the activity of RIA agent with the competition.
Assessing the satisfaction of the agent with the company service.
Doing periodic reports for the Management in order to undertake the right action for the development of it.
You will be expected to spend part of your time (around 50%) out of the office developing existing Agents
You must have sales and customer orientation, be an analytical thinker and have an excellent understanding of the exchange rates and the revenue variables and its effects over the clients' activity and the Company Gross Profit
Report to the Sales Director on a regular and timely basis to ensure that he is fully and correctly briefed in all aspects of your work
Qualifications
Good knowledge of the local ethnic communities
Used to work under pressure and strongly driven to achieve the targets
Actively demonstrate an understanding of the Money transfer operations and systems
Keep abreast of issues affecting money transfer companies and the money transfer industry (main corridors, presence of immigrants in different areas)
Knowledge about "Revenue/Field management" is highly valued. You need a proficient level in the use of the Windows environment (particularly Excel).
Excellent knowledge of Swedish and English - other additional languages would be appreciated.
Har du frågor gällande tjänsten så är du varmt välkommen att kontakta Ethel Kulander.
ekulander@riafinancial.comPubliceringsdatum2020-01-08Så ansöker duSista dag att ansöka är 2020-02-07
Klicka på denna länk för att göra din ansökanAdressRia Financial Services Sweden AB
ARMÉGATAN 40
17171 SOLNA
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Ria Financial Services Sweden AB (org.nr 556803-5504)
Armégatan 40 (
visa karta)
171 71 SOLNA
Ansökan E-post:
ekulander@riafinancial.com Arbetsplats Ria Financial Services Sweden AB
Jobbnummer 5029711
Observera att sista ansökningsdag har passerat.