Ria Financial Services Sweden AB
Ria Financial Services Sweden AB / Inköpar- och marknadsjobb / Solna
2019-07-18
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hela Sverige Agent Support Analyst Your purpose is to improve the position in the market of our existing agents, through the revenue management and the field job.You will be responsible for: Attending the Agents by phone, trying to solve their doubts and/or problems in a daily basis. Monitoring the evolution of the agents: keeping regular contact with them when their activity is diminishing or when we have information about the activity of RIA agent with the competition. Assessing the satisfaction of the agent with the company service. Doing periodic reports for the Management in order to undertake the right action for the development of it. You will be expected to spend part of your time (around 50%) out of the office developing existing Agents You must have sales and customer orientation, be an analytical thinker and have an excellent understanding of the exchange rates and the revenue variables and its effects over the clients' activity and the Company Gross ProfitReport to the Sales Director on a regular and timely basis to ensure that he is fully and correctly briefed in all aspects of your work Qualifications Good knowledge of the local ethnic communities Used to work under pressure and strongly driven to achieve the targetsActively demonstrate an understanding of the Money transfer operations and systems Keep abreast of issues affecting money transfer companies and the money transfer industry (main corridors, presence of immigrants in different areas) Knowledge about "Revenue/Field management" is highly valued. You need a proficient level in the use of the Windows environment (particularly Excel).Excellent knowledge of Swedish and English - other additional languages would be appreciated.Har du frågor gällande tjänsten så är du varmt välkommen att kontakta Ethel Kulander.
ekulander@riafinancial.comPubliceringsdatum2019-07-18Så ansöker duSista dag att ansöka är 2019-08-17
Klicka på denna länk för att göra din ansökanFöretagRIA FINANCIAL SERVICES SWEDEN AB
KontorsadressARMÉGATAN 40
Jobbnummer 4847409
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