Rcxp Consumer Data Specialist

Volvo Car Corporation(Prd) / Datajobb / Göteborg
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It's not about technology. It's about life.

At Volvo Cars, we're on a mission to make people's lives less complicated. We never start with technology and try to squeeze people in around it - we always design our cars around people, and we innovate to provide safe, sustainable and convenient mobility. Want to join us?

What do we offer

Are you passionate about people and marketing? Do you want to reach your personal goals together with other people? At Strategy, Brand & Retail, you are part of a global team with the mission to ensure that all consumer touch points reflect our brand essence of 'Designed Around You' and that all services deliver a true luxury experience. We oversee all commercial activities for Volvo Car Group around the world, including marketing communication, customer interaction, sales and service.

Volvo Cars is embarking on a substantial renewal of its commercial systems to secure a premium and seamless customer experience during the complete journey of researching, buying and using a Volvo. To this purpose, we are implementing the Salesforce platform across Marketing, Retail Sales and Customer Service. CRM is an integral part of the Salesforce project.

We are now looking for a Consumer Data Specialist to join our team.

What you'll do

In this position you will be part of a group of 10-12 people managing the existing CRM platform and ensuring a seamless transition to our next consumer engagement platform. The team is highly competent and motivated. We strive to deliver the best solutions to our sales companies, dealers and customers and embrace the Volvo Car culture.

The position consists securing the quality of consumer data and related processes in the context of our system migration to Salesforce. You will be expected to work closely with key business stakeholders in order to:

* Analyze new requirements and engineer solutions considering surrounding systems and processes
* Act as a Business Project Manager in driving MDM implementation for consumer data and vehicle relations
* Understand Volvo Cars' future business model and create solutions to support it from a consumer data perspective
* Support both local and central organization with knowledge in current processes
* Drive taskforce projects

Do you fit the profile?

To be able to fully enjoy this position we believe you have a university degree in a relevant area and at least 5 years of experience in CRM systems as a Business Analyst and/or IT Project Manager. It's also important that you are fluent in English, written and spoken.

It's meritorious if you have:
* Knowledge in Salesforce
* Experience from the car industry

On a personal level

Since you will be working in a team, it's important that you are a good teamplayer and communicate effectively. The area is still in an early phase so it's essential that you can easily adapt to a changing environment and have an eye for solutions and opportunities instead of problems. Further, you are passionate about customers!

How to learn more and apply

If you have any questions about the position, you are welcome to contact Christophe Novotny (Director CRM) at +46 31 59 31 59 or by email christophe.novotny@volvocars.com

For questions regarding the recruitment process, please contact Sofia Fredriksson (Senior Recruiter) at sofia.fredriksson@volvocars.com

Interviews will be held continuously so please register your application as soon as possible but no later than 26th of June. Please note that we will not accept applications via email. We look forward to your application!

Who are we

Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future. Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we're expanding our global footprint in Europe, China and the US, and we're on the lookout for new talent. We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars' journey into the future.

Varaktighet, arbetstid
FULLTIME PERMANENT

Publiceringsdatum
2018-06-08

Ersättning
SALARY

Så ansöker du
Sista dag att ansöka är 2018-06-26
Ange följande referens när du ansöker: 17147
Klicka på denna länk för att göra din ansökan

Kontakt
Sofia Fredriksson

Företag
Volvo Car Corporation(Prd)

Adress
Volvo Car Corporation(Prd)
VAK building, Assar Gabrielssons väg
41878 Gothenburg

Kontorsadress
VAK building, Assar Gabrielssons väg

Jobbnummer
4193280

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