Product Specialists, Device Management & Video Analytics

Axis Communications / Logistikjobb / Lund
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About Axis Communications
Axis offers intelligent security solutions that enable a smarter, safer world. As the market leader in network video, Axis is driving the industry by continually launching innovative network products based on an open platform - delivering high value to customers through a global partner network.

Axis has long-term relationships with partners and provides them with knowledge and ground-breaking network products in existing and new markets.

Axis has more than 2,700 dedicated employees in more than 50 countries around the world, supported by a global network of over 80,000 partners.
For more information about Axis, please visit our website www.axis.com .

Reference number: 2125

WHAT IS AXIS?
Axis is a fast growing and innovative IT company with a global footprint. Our success is largely due to our highly skilled staff and our strong culture of daring to succeed and allowing ourselves to constantly break new ground. At Axis our employees are innovative, dedicated and energetic and that's just the beginning. They are the driving force of the company and seek to move it forward towards the goal of being number one in our industry. As the global market leader in network video, Axis is driving the industry by continually launching innovative network products based on an open platform - delivering high value to its customers.
We are now looking for new Product Specialists to work with our own and sourced video analytics in our Enterprise Systems Team which is part of the Solution Management organization.

WHAT WILL YOU DO?
As Product Specialist you will work closely with the Product Manager, managing the life of existing products and providing valuable input to the definition of new ones. As part of the R&D projects or in close cooperation with our supplier you are expected to provide expert input on customer needs and issues. You will also be responsible for handling the complex support cases escalated from our local technical service teams worldwide.

In this role, you will split your time between Device Management and Video Analytics, both having high focus on the use case and end-user need. The role will be working with both internal R&D and external suppliers as a bridge to the sales regions and their customers. Further you will be working in all software environments, cloud, client, server and embedded. If you like variation in your work, this is for you.

In Video Analytics, you will have a close colleague to cooperate with and in Device Management you will be the company Product expert.

Your work can be divided into five general areas:

Take part in the development of new products and new firmware, as an expert on customer needs, expectations and requirements.
Maintain and develop product functionality: Identify new requirements, plan for new and maintain existing functionality, assist in pre-sales issues, etc.
Drive competence: The product specialist team provides product information like technical notes, white papers, and FAQ:s. Product Specialists also review user manuals and installation guidelines and provide internal product training.
Solve customer cases: Solve and prioritize support cases of a high complexity, either on your own, or in close cooperation with Axis or suppliers' engineers.
As product specialist for Analytics you are expected to test the products in real world environment and assist R&D or supplier with test recordings.
The role involves some travelling, up to 25 days a year.

WHO ARE WE LOOKING FOR?
We are looking for a driven and structured individual with experience and talent in problem solving. We believe you have a service minded attitude and that you are practical when it comes to technical matters, as you will need to do hands-on product testing and product evaluation. It is of great value if you have technical knowledge and experience of working with IP video technology and/or Video Analytics.

You have great social skills and an ability to manage and perform in a multi-cultural environment with international contacts. You are always open to customers and colleagues, contributing to a good team spirit and a productive environment. Furthermore, we believe you have:

At least 5 years work experience.
A pedagogic approach, both spoken and written, when explaining technical matters
A deep understanding of technical matters and preferably experience of test procedures, trouble-shooting and product evaluation.
Software experience and work practice within IT system management are of great value and specifically Cyber Security of any kind is an important merit.
Experience of working in development projects and of creating training materials
Interest in and experience of documentation, including reviewing manuals and guides, updates and corrections to web pages, web-based tools, internal support information, etc.
Excellent English skills, written and verbal.
Experience of working with sub suppliers and their development team, not essential, but a distinct advantage.
WHAT CAN AXIS DO FOR YOU?
This is a great possibility to take part in supporting and developing a central part of our product portfolio, together with a focused team with the support of a larger organization. If you're looking for a challenge and want to be part of a great entrepreneurial spirit, this is a chance of a lifetime. In addition, we can offer a truly global environment working with the latest technology in complex systems and applications. Come join us!

READY TO ACT?
Axis is a company realizing the benefits of a diverse workforce. We know that diversity in groups creates a better working environment and promotes creativity, something that is fundamental for our success.

Find out more about the positions from Product Managers, Ola Lennartsson (Device Management) or Anders Johansson (Video Analytics) or Director Solution Management, Peter Friberg, by calling 046- 272 1800.

Varaktighet, arbetstid
Full time Full time

Publiceringsdatum
2017-12-21

Ersättning
Fixed salary

Så ansöker du
Sista dag att ansöka är 2018-01-19
Klicka på denna länk för att göra din ansökan

Kontakt
Ola Lennartsson +46 46 272 1800
Peter Friberg +46 46 272 1800

Företag
Axis Communications

Adress
Axis Communications
Emdalavägen 14
22369 Lund

Kontorsadress
Emdalavägen 14

Jobbnummer
3868521

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