Process Lead within Project Delivery

H&m It-Avdelning / Supportteknikerjobb / Stockholm
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Are you a process oriented professional with experience of working with change and improvements within IT? Do you like processes, methods and structure? Then you should join our project delivery office!

We are now looking for a Process Lead to strengthen our Project Delivery Support Office in our Division Sales Store. In this role you will have the opportunity to influence and develop our ways of working; you will drive change and improvements and manage how to exercise best practices in a fast moving global project environment.

The division Sales Store is responsible for the development and delivery of IT systems to all the stores of the H&M Group. In order to stay competitive, to keep expanding and providing the best customer offer the need of efficient IT-solutions is greater than ever. We open the opportunity to be part of this journey, a challenging role in a global organization where you will find opportunities to develop your skills.

The team that you will work in is responsible for driving constant improvement across several parallel projects, making sure best practices are adopted by all teams and lessons learned are made and available in a structured knowledge base (toolbox). The team is also responsible for onboarding and coaching new team members. The role involves collaborating with subject matter experts, external suppliers and various functions within H&M IT. The work is varied; from leading workshops, meetings and facilitate trainings to documenting processes and methods and create presentations/templates to the projects.
We believe that in order to be successful in this role you have a background as a project manager, process lead or project coordinator. You have been involved in and lead projects and therefore have a good understanding of Project Management. As a person you are organized, have an analytical mind and find it easy to familiarize yourself with new problems and solutions. You are pragmatic and result-oriented and you work methodically and structured. We think that you are in the beginning of your career and eventually want to move into a more senior delivery role.

H&M is an exciting place for an IT career! We open up at least one new store every weekday somewhere around the globe at the same time as we're expanding online. This requires a lot from our IT-solutions with fun challenges along the way! We offer a dynamic and creative work environment where we as a team grow together. As one of the world's largest fashion retailers we can offer you endless career opportunities.

Your responsibilities

The job of a Process Lead at H&M comes with a lot of responsibility - and lots of fun.

Your to do-list includes:
• Drive improvements and change across several parallel projects
• Making sure best practices are introduced and adopted by the projects teams
• Making sure lessons learned are made available in a structured knowledge base (toolbox)
• Onboarding of new team members and coaching of project members
• Lead improvement work collaborating with subject matter experts, external supplier and various functions within H&M IT
• Leading workshops and meetings as well as keep trainings
• Create documentation and information of processes and methods

Just like everyone at H&M, we believe you are a social, open, communicative sales-minded and ambitious team player full of drive and optimism.

And your skills include:
• Project management/project coordination within IT (2+ yrs)
• Process and/or methodology development & improvement in IT
• Experience in working with suppliers
• Familiar with IT processes and frameworks such as ITIL
• Experience in roll-out of IT projects
• Presentation skills and facilitating workshops
• Knowledge in PPS or other Project Management Tool
• Good Swedish and English communication skills

The IT department is an important part of the company's business and carries out operations, software development and maintenance of the company's systems and business applications. Our goal is to supply as cost efficient IT solutions as possible in order to offer our customers "Fashion and quality at the best price in a sustainable way". The IT-department is located in Stockholm and Borås and conduct business virtually all over the globe. The H&M group includes in addition to H&M the brands COS, Monki, Weekday, Cheap Monday, & Other Stories and H&M Home. As an IT-department, we work with all brands.

Publiceringsdatum
2017-04-07

Så ansöker du
Sista dag att ansöka är 2017-04-30
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Företag
H&M IT-Avdelning

Adress
H&M IT-Avdelning
Årstaängsvägen 13
10638 Stockholm

Kontorsadress
Årstaängsvägen 13

Jobbnummer
3425904

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