Order Management Specialist
ABB AB / Inköpar- och marknadsjobb / Västerås
2023-02-21
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➡️ Klicka här för den senare publicerade platsannonsen "Order Management Specialist" (publicerad 2024-01-19) ⬅️
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hela Sverige Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
ABB Smart Buildings digitally transforms commercial, industrial and residential buildings for the highest comfort, efficiency, safety and security - enhancing quality of life in buildings of the future through safe, smart and sustainable electrification solutions, services and products.
We are looking for Order Management Specialist. You will report to Customer Support Manager.
Your responsibilities
Customer Focus: Pro-actively communicate with customers and internal functions in order to guarantee customer satisfaction.
Order handling and follow up on orders.
Customer requests and coordinating responses.
Collect and archive documentation according to EL processes.
Data analyze: Regularly analyzes statistics (e.g. forecast, pacing, lead times etc.) using available tools and collecting relevant information.
Health, Safety and Environment (HSE): Read, understand and follow the HSE guidelines and report discrepancies to leadership.
Clean order entry, manage clean order entry according to the relevant requirements (prices, spike quantities, dates, customer and company data, etc.)
Your background
Interacting with customers through various medias, providing support, service and solutions.
Experience from using SAP, Salesforce is a must and experience of office 365, power bi is desirable.
Proactive approach to investigate and solving cases, interacting with teams within the organisation to make that happen.
Develop yourself, the team and organisation by actively seek and provide feedback.
Positive attitude with high integrity standards that will support the team, achieving HSE targets.
Technical interest/experience to understand our products and solutions that we provide to our customers.
Experience from logistics, understand setup of parameters and work closely with customers on adaptations and finetuning.
Used to handle multiple ongoing tasks in a structured way , and with an accurate, careful and thorough approach.
More about us
Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution - creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let's write the future, together.
Recruiting Manager Mathias Elison, +4621-32 02 60 will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Francisco Palomino, +46 155 29 51 18, Unionen: Per Josefsson, +46 155 29 52 88. All other questions can be directed to Talent Partner Ludvig Ahlqvist, +46 724-64 43 70.
Apply the latest at 2023-03-06.
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website
www.abb.com. Så ansöker du Sista dag att ansöka är 2023-03-06
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare ABB AB (org.nr 559193-0903),
http://www.new.abb.com/careers Kopparbergsvägen 2 (
visa karta)
721 83 VÄSTERÅS
Arbetsplats Västerås, Kopparbergsvägen 2
Jobbnummer 7468975
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