Nordic Merchant Support Manager
Klarna AB / Företagsförsäljarjobb / Stockholm
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hela Sverige Merchant Support's mission is to provide a premium service to all e-stores cooperating with Klarna. The Nordic team currently consists of 20 members, who are providing e-stores with administrative, technical and financial support. The communication with the e-stores is done through email and over the phone.
As the manager of Nordic Merchant Support, you are leading a committed team that works with the Finnish, Norwegian and Swedish markets. In a high-paced environment, your assignment is to create conditions for your team to take on more responsibility within your field of work and to make sure that your coworkers develop, and have fun doing it. Through improving processes, implementing new ideas and following up the outcome of them, you contribute both to the results of the team as well as making the work more efficient. You have full managerial responsibility of your organization, which includes recruitment, setting salaries and creating, as well as following, budgets.
You are a natural leader, who loves motivating, coaching and improving the work environment for your team. As a manager, you will take own initiatives in an expansive environment, where your ability to make decisions with, sometimes, limited support is crucial. You have experience from work with business-to-business customer support. But more importantly, you should love the idea of leading people. It's therefore an advantage if you have experience from working as a leader.
In your work, which sometimes is very challenging and hectic, you will have daily contact with many internal functions at Klarna as well as with customers. Due to this, you need to be very skilled, both in writing and verbally, in English and Swedish. You need to have good capabilities to cooperate and establish new relationships within Klarna. We value humility and humbleness both towards colleagues and coworkers.
We offer you an international working environment filled with smart and ambitious colleagues. As an employee at one of Sweden's fastest growing companies, you will play an important role in taking Klarna to the next level. You won't work for Klarna, you'll work with Klarna.
We recommend you to apply as soon as possible, selection and interviews are held continuously.
Apply here:
https://klarna.com/work-klarna?adid=d809a365bffc64380bed4f7226fd78b3Publiceringsdatum2013-03-14Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
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FöretagKLARNA AB
AdressKLARNA AB
NORRA STATIONSGATAN 61
11343 STOCKHOLM
KontorsadressNORRA STATIONSGATAN 61
STOCKHOLM
Övriga kontaktuppgifterTelefonnummer: 08-12012000
Jobbnummer 1493890
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