Multilingual Sales Administration Officers to Tetra Pak in Lund
Manpower / Butikssäljarjobb / Lund
2012-11-16
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Do you want to be part of a team giving World Class Service & Support to Tetra Pak customers all over Europe? Tetra Pak Technical Service AB is establishing a centre for managing the orders and queries related to spare part orders for all customers in Europe. This team will be based in Lund and consist of approximately 25 people. The team will service ~600 customers in Europe in ten different languages.
Job Description
We are looking for Sales Administration Officers to join the team in Lund, supporting and servicing Tetra Paks European customer base. The responsibility of the team is to handle all the administrative tasks for the spare part orders, from initial contact with the customer, to co-ordination and follow-up of transportation to the customer's destination.
Key areas of responsibility for the Sales Administration Officer:
Be the front-line operator in one or more languages (~50% of work)
• Main point of contact for market companies & customers for parts orders and inquiries.
• Respond to incoming orders and queries per phone and e-mail, utilizing a network of Tetra Pak colleagues & external partners for support
• Execute order administration tasks in SAP and other internal tools & systems.
• Follow-up on orders, service level agreements and other key measurements.
• Assure that transport to each customer is done in the right time, and at the lowest cost.
• Work in close cooperation with the European market companies & other internal departments
Be the second-line operator in one or more of the following areas (~50% of work)
• Issue purchase orders and follow up on deliveries from suppliers
• Preventive housekeeping of pending orders via their IT systems and reporting tools
• Participate in Daily Management and other activities to constantly improve the operation
In the position you will work with a dynamic team in a high-paced working environment. You will have extensive international contacts both internally within Tetra Pak and externally (such as transport companies). Communication has to be pro-active, fast and accurate.
You will be employed as a consultant at Manpower. The positions will start in February and March 2013.
Who are you?
To be successful in this position you need to be a good communicator and have an excellent command in English both written and verbal. You are also fluent in at least one of the following languages (French, Dutch, Italian, Spanish, Polish or Serbo-Croation). Swedish is not a requirement, since English is the primary language used internally. Knowledge within the logistics area and IT is an advantage but not a requirement.
As a person you are service minded, result oriented and can easily and on a detailed level understand work instructions, work processes and administrative tools. You can work independently and together with others towards set goals. You have excellent communication and networking skills. You have the ability to take initiatives and drive for changes. You are a team-player and enjoy co-operating with others to solve the work tasks in the most efficient way.
What can we offer
We give you a varied and diverse work while you have all the security of a permanent employment. You have the opportunity to gain experience from different workplaces and industries, and the chance to build a large network. We work with many attractive customers, and may open the door to interesting and exciting projects.
Contact
You are welcome to apply for the job via the application link below. Since this selection process is ongoing, it is important that you submit your application as soon as possible. If you have questions about the service, feel free to contact us at 040-6606315.
Publiceringsdatum2012-11-16Arbetstider och omfattningEnligt överenskommelse
ErsättningEnligt överenskommelse
Så ansöker duSista dag att ansöka är 2013-01-10
Ansökan kan tyvärr inte göras via e-post.
Klicka på denna länk för att göra din ansökanKontaktAnna Alverstrand, 040-660 6315
FöretagManpower
AdressManpower
Jobbnummer 1394431
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