Manager for Quality, Strategy & Processes within Aftermarket Technology

Volvo Business Services AB / Maskiningenjörsjobb / Göteborg
2025-02-14


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Founded in 1927, the Volvo Group is committed to driving prosperity and shaping the future landscape through sustainable transport, mobility, and infrastructure solutions. By offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers' uptime and productivity.

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Do you want to have fun, develop and deliver in a truly global and diverse team combining technology and business? Are you looking for an impactful position creating customer value?

Aftermarket Technology (AMT) is a global entity working to secure customer loyalty and to maximize the uptime of the vehicles for Volvo Group Trucks brands. Customers' success is our focus.

For each vehicle launched on the market, we engineer solutions securing workshop autonomy, maintenance efficiency and maintenance effectiveness. We deliver Diagnostic solutions, operations and procedures, Spare Parts assortment and information, Repair and Maintenance Solutions, Service Planning, Special Tools and Standard Times. We are engaged in future technologies for both vehicles and uptime services. We are focusing on truck as a software, electromobility, automated vehicles, connectivity, digitization and predictive care for our customers.

We are accountable for the maintainability of the vehicles: with a clear repair strategy in mind we influence the design and the technology choices. We make our vehicles and components easy to diagnose, maintain and repair. We improve the vehicle uptime, customers' success and thus the Volvo Group profitability.

Join Our Team as the Manager for Quality, Strategy & Processes within Aftermarket Technology! Are you ready to take on an exciting leadership role that drives continuous improvement and significantly impacts our company's success? As the Manager for Quality, Strategy & Processes, you are given the opportunity to shape and drive the development of Aftermarket Technology together with leadership team and a global organization of skilled, dedicated to excellence, committed colleagues.

What You Will Do:
• Lead and Collaborate: Build a robust network and foster collaboration across Group Trucks Technology, the Truck brand organization, and business partners to achieve our strategic objectives.
• Drive Strategy & Portfolio Management: Oversee the complete Aftermarket Technology function, ensuring alignment with set goals and objectives.
• Lead Operational Excellence towards Quality and Safety: Work closely with various departments within GTT and truck brands to ensure that quality reports and customer issues are addressed with utmost care and diligence. Promote proactive safety and quality initiatives.
• Enhance Aftermarket Services: Manage second and third-line support for aftermarket services, utilizing advanced analytics to continuously improve the quality of our aftermarket deliveries.
• Stakeholder Management: Effectively manage stakeholder expectations while striving for operational excellence in aftermarket technology.
• Support Compliance: Ensure compliance and proactive development in the area of electric technical safety.
• Cultivate a Growth Mindset: Foster an inclusive work environment and innovative culture that attracts and retains top talent. Inspire your team to excel in a global setting.

Who You Are:
You are a passionate leader who thrives at the intersection of people and technology. Your approach is rooted in simplicity, empowerment, and accountability. You are dedicated to growing competencies, knowledge, and professionalism within your team, always with a customer success mindset.

We believe you are an experienced and inclusive leader who inspires teams to deliver high-quality results on time. Your strong customer orientation and proven ability to build high-performing teams will be vital in driving our success.

As a mentor and coach, your empathetic and integrity-driven leadership fosters trust, collaboration, and creativity. You bring a proactive attitude, structured mindset, and expertise in change management to implement processes and drive continuous improvement. You envision yourself thriving in a fast-paced international environment, where your excellent communication skills and passion for product safety and quality can shine.

You live the Volvo Group Values with high integrity and trust. Your negotiation, networking and perseverance skills will be key assets to interface with engineering, sales colleagues and GTX departments.

Qualifications:
• Master's degree in engineering or equivalent.
• Several years of experience in product development, preferably within the automotive industry.
• Proven experience in leading teams in an international and multi-site environment.
• Experience managing external collaborations with partners and service providers.

Ersättning
Undefined

Så ansöker du
Sista dag att ansöka är 2025-03-02
Klicka på denna länk för att göra din ansökan

Arbetsgivarens referens
Arbetsgivarens referens för detta jobb är "18043-43176836".

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Volvo Business Services AB (org.nr 556029-5197)

Arbetsplats
Volvo Group

Kontakt
Anna Thulin
+46 31 660000

Jobbnummer
9167346

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