Junior Technical Writer
Apsis International AB / Datajobb / Malmö
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We're looking for a passionate Technical writer with commercial understanding to join our Support Team but also working close with our Product Team. As a technical writer you will create operating instructions, "how to" manuals, and "frequently asked questions" pages to help end users, support staff and sales staff understanding how to use the products.
Your primary communication platform will be our Help & Support portal where you will create written documents with photographs, drawings, diagrams, animation, and charts that increase users' understanding. We driving in delivering our strategy for using more interactive videos in the future.
Your are innovative and love to share your ideas with others and are comfortable receiving feedback. We work in an open? minded atmosphere and your suggestions will be welcome and valued.
Major responsibilities
• Keeping Support Help portals for multiple products up to date by standardize
content across platforms and media
• Developing creative ideas and concepts, often in partnership with Support and Product Team
• Creating content (written and videos) for Help portals when new features are released
• Measure affect and customer satisfaction of Help portal
• Use photographs, drawings, diagrams, animation, and charts that increase users? understanding
• Select appropriate medium for communication
Desired Skills and Experience
• Perfect fluency in English, both written and spoken
• Great story?teller and an ability to engage your audience.
• Experienced within maintaining online Help portals
• Experienced with creating "how to" guides video
How to apply:
Please apply with CV and personal letter at
www.apsis.com/about-us/careers/jobs .
If you have questions about this open position please contact our internal recruiter Kristos Tsilkos at
kristos.tsilkos@apsis.com .
About APSIS
At APSIS we create industry leading services and easy to use technology for digital marketing. Every day our team provides services, inspiration and know?how to thousands of customers in more than 50 countries.
To stay the preferred provider we are today, our team's focus is on developing sophisticated software, intelligent services and expanding in new markets. Our fantastic growth rate poses new challenges. That is why we need new talented colleagues who, like us, love to challenge the status quo.
Varaktighet, arbetstid
Tillsvidare
Heltid
Publiceringsdatum2016-04-01ErsättningFast månads- vecko- eller timlön
FöretagApsis International AB
AdressApsis International AB
Stormgatan 11
21120 MALMÖ
KontorsadressStormgatan 11
MALMÖ
Övriga kontaktuppgifterTelefonnummer: 040-249770
Jobbnummer 2759285
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