German speaking customer service at a nordic bank in Stockholm

Cronwik Consulting AB / Butikssäljarjobb / Stockholm
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We are looking for a committed and service-oriented employee for one of our customers German Customer Operations team. The mission of our Customer Operations department is to provide an excellent service to our customers from loan application to disbursement, and - after that - for the entire customer's lifecycle. The department consists of approximately 120 employees divided into four country organizations, a Legal Collections unit and three supporting functions (Operations Development, Sales and AML).

Do you want to be involved and contribute to a first-class customer experience for Nordax' existing and new customers? Are you a team player who has the ability to not only meet customer needs, but to exceed their expectations in every contact? Your role will consist in providing excellent customer service and sales to our customers. As the communication with our customers is mainly done over the telephone you should feel comfortable with the phone as your foremost working tool.

We are looking for a candidate who

Is fluent in German and has a basic knowledge of both English and Swedish
Has experience from customer service and likes to communicate over the telephone
Is a team player but also able to work independently
Is accurate and goal oriented
Has good computer skills and is not afraid of new programs or systems
Has a degree from upper secondary school
Since we are a growing company, it is important that you are flexible and open to changes and new tasks. The working hours for this position are Mo-Fri, from 11.30 to 20.00.

Please send your CV to Cronwik cv@cronwik.se

We are looking for a candidate who

Is fluent in German and has a basic knowledge of both English and Swedish
Has experience from customer service and likes to communicate over the telephone
Is a team player but also able to work independently
Is accurate and goal oriented
Has good computer skills and is not afraid of new programs or systems
Has a degree from upper secondary school
Since we are a growing company, it is important that you are flexible and open to changes and new tasks. The working hours for this position are Mo-Fri, from 11.30 to 20.00.

This bank is a leading niche bank in the Nordic region providing unsecure consumer loans and deposits to around 120,000 customers in Sweden, Norway, Finland, Denmark and Germany. It employs over 200 people, all working in one office in Stockholm. The bank was founded by six entrepreneurs with extensive risk management experience and over the course of over ten years, we have built a customer centric and low risk culture, signifying our day-to-day operations and every decision we make.

Publiceringsdatum
2017-04-06

Så ansöker du
Sista dag att ansöka är 2017-04-30
Ange följande referens när du ansöker: CS-German-002

Företag
Cronwik Consulting AB

Adress
Cronwik Consulting AB
Hammarby Allé 32
12061 Stockholm

Kontorsadress
Hammarby Allé 32

Jobbnummer
3422297

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