eCommerce Manager
Klättermusen AB / Marknadsföringsjobb / Stockholm
2025-12-22
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Solna,
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hela Sverige Visa alla jobb hos Klättermusen AB i Stockholm,
Göteborg,
Åre eller i
hela Sverige We are now recruiting an eCommerce Manager to join Klättermusen.
Since 1975 Klättermusen has been a pioneer in making refined Scandinavian Mountaineering Equipment. The designs combine utility and extreme durability, always with consideration of the environment in mind. Klättermusen supports and inspire outdoor enthusiasts through unforgiving weather conditions and unpredictable terrains. Rigorously tested in real-world conditions, the equipment embodies Klättermusen's commitment to creating the best and most sustainable equipment available.
We are seeking a highly motivated and results-oriented eCommerce Manager. As eCommerce Manager, you will play a pivotal role in shaping and executing our E-commerce strategy and digital customer experience. You will be responsible for managing our eCommerce and Service teams. You will focus on delivering a premium brand and shopping experience in line with Klättermusen's positioning while achieving e-Commerce channel KPIs, including conversion targets, customer acquisition goals, and ensuring a positive customer experience throughout.
This role demands a combination of strategic thinking, hands-on tactical experience, and the ability to thrive in executing under a dynamic and fast-evolving environment. You will be responsible for achieving ambitious targets on the back of the large commercial momentum and potential Klättermusen has today. Your responsibility will encompase the full consumer journey loop at Klättermusen, from attracting, engaging and converting and re-activating customers, in close coordination with retail and marketing strategies. With a team of 7 direct reports, the eCommerce Manager role is a key role in the organization, and is part of the Leadership Team and reports directly to the CEO.
Your responsibilities will include:
Commercial / Channel Responsibilities
Responsible for the eCommerce P&L as well as channel budgets and operational KPIs.
Manage the yearly, seasonal and monthly budgets, operations planning and execution to the highest standards.
Continuously optimize user experience in all channels and markets, ensuring a seamless and engaging customer journey and a high-end customer experience.
Ensure a premiumness brand positioning is reflected across all digital aspects and all parts of the customer journey.
Drive eCommerce priorities within Klättermusen, in close collaboration with Marketing, Creative, Retail and Whosale.
Lead the analysis and execution of new markets and continuous improvements to operational set-up.
Team Responsibilities
Play an active and visible leadership role within Klättermusen, owning our culture and values, and leading by example.
Responsible for setting and assigning the eCommerce and Service team's OKRs on a seasonal and yearly basis.
Ensure day-to-day operational effectiveness within the team in line with Klättermusen Effective Team Working Principles.
Responsible for constructive team management, including performance reviews and continuous education of the eCommerce and Service and Support team members in Stockholm and Åre.
Continously evaluate and optimize teams' performance, including data-driven insights, new and improved processes, platforms and external or outsourced services.
Foster strong relationships with external partners, agencies, and vendors.
The experience you'll bring to the role is:
At least 8 years of experience in a relevant role and similar sized business, such as eCommerce Manager or Head of Ecommerce.
A strategic and commercial mindset with the ability to translate analysis into actionable initiatives and profitability.
Initiative-taking person with proven experience working autonomously and driving eCommerce growth within omni environments.
A natural interest in identifying consumer behaviours and needs towards technical products for outdoor purposes.
Track record of executing holistic eCommerce conversion-driven events, such as product drops, seasonal launches.
A success-minded 'doer' with the ability to multitask, not afraid to roll-up their sleeves on any tasks, highly organized and self-motivated.
Demonstrated success in managing teams, budgets and achieving KPI targets in comparable product and services.
Proven ability to work internationally, across cultures and teams, with strong communication skills.
Ambitious individual who will benefit from a clear path of professional development within Klättermusen organisation.
Entreprenurial mindset, passionate about problem solving and trying new approaches
Able to inspire colleagues, team members and customers alike and leading by example.
Business-level proficiency in written and oral English communication.
What Klättermusen offers:
A dynamic and entrepreneurial environment within a global outdoor brand.
Opportunities for personal growth and professional development in a multi-national fast-paced, innovative setting.
A workplace deeply connected to the outdoors - we live our philosophy and test our gear in real-world conditions.
Work aligned with our core values: "Maximum safety for you, minimum impact on nature."
We only accept applications through this channel. Your application will be stored in our database, and we will contact you if a suitable position becomes available. Applications will be handled on an ongoing basis.
Så ansöker du Sista dag att ansöka är 2026-01-21
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Klättermusen AB (org.nr 556530-7583)
Rosenlundsgatan 31 (
visa karta)
118 63 STOCKHOLM
Jobbnummer 9660200