Dispute Specialist Telia Carrier
Telia Company AB / Bankjobb / Solna
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hela Sverige Carrier Resolutions and Nettings, Voice Trading, Telia Carrier
Part of the Voice Trading unit, the Carrier Resolutions and Nettings team supports the profitable growth of Telia Carrier's voice trading business through robust revenue and margin assurance activities in the post-sales phase.
The overall purpose of the Carrier Resolutions and Nettings team is undertake the handling of voice related billing disputes, volume deal reconciliations and settlement as well as netting agreements with key partners. In accordance with voice governance principles, it ensures timely response and resolution of all related enquiries and issues to optimize Telia Carrier's cash flow and margin. In the Dispute Specialist role, you report to the Head of Carrier Resolutions and Nettings.
Your responsibilities will primarily include:
• Analyse vendor invoices and open outgoing disputes
• Handle incoming disputes as well as fraud disputes
• Liaison with Credit Management, Finance, Business Administration and the Voice Trading commercial team
Education and experience
• Exposure to a multicultural and global environment
• Post-gymnasium education level
• Fluent in English (both written and spoken)
Personal Skills
• Proactive and results oriented
• Excellent communication and negotiation skills
• Problem solver with strong analytical ability and attention to detail
• Service-minded with a Customer Experience focus
Location
• Stockholm
For further information, please contact Charlotte Avebäck +46 70 696 3015
charlotte.aveback@teliacompany.com.
Applications (written in English) should be submitted no later than March 12, 2019.
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Publiceringsdatum2019-02-26Så ansöker duSista dag att ansöka är 2019-03-12
Klicka på denna länk för att göra din ansökanFöretagTelia Company AB
KontorsadressStjärntorget 1
Jobbnummer 4635270
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