Digital Channel Performance Manager
Ikea Retail Services AB / Inköpar- och marknadsjobb / Malmö
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hela Sverige Visa alla jobb hos Ikea Retail Services AB i Malmö Who you are
You are energized by driving business growth and contributing to the overall success and results through collaboration and are enthusiastic about both omnichannel retailing and e-commerce.
For this role, strong leadership and experience in leading cross-functional teams on global level, is necessary. As well as experience in Digital area or digital transformation at a global level. You will need profound project management knowledge and proven track record, creating and implementing action plans, providing clear directions and following up on goals on global level.
You have the following capabilities:
• Holistic understanding with ability to drive both strategy and operations securing direct efforts to achieve sustainable extraordinary growth. Achieving goals and keeping deadlines from start to end
• Demonstrates excellent IKEA leadership capabilities by using sound judgements to make timely and effective decisions
• Bold and creative problem solver with a high drive
• Strong interpersonal skills with the ability to lead in an agile, speedy environment
• Ability to communicate verbally, visually and in writing with IKEA tone of voice
Your responsibilities
As the Digital Channel Performance Manager, you will lead the coordination of e-commerce operations, customer, and business performances within Ingka and act as a speaking partner to counterparts in Ingka and markets to ensure a harmonized "One Ingka" approach. You will have two teams reporting to you.
You will also be leading the Ingka contribution to defining a common IKEA point of view of excellence e-commerce operations, acting as a convener, and managing multiple stakeholders and perspectives.
Some of the job specific tasks:
• Initiate systematic follow-up and reporting on the progress of the e-commerce operations, customer and business performances, and developments
• Collaborate with different Ingka functions regarding main market needs regarding e-commerce operations, online customer meeting, and key growth potential areas
• Co-lead and build an Ecommerce @ network of experienced colleagues from across Ingka functions and markets
• Create easy access and understanding of E-commerce Business Operations, E-commerce Performances, and key customer barriers/pain points across all IKEA markets
The role is permanent and is located in Malmö, Hubhult. It reports to the Selling Manager, Market Support.
Together as a Team
Our mission is to enable extraordinary growth in our online sales channel by supporting the markets in a new era of meeting the customer. We will empower the markets to realize a simple, unique, and high-quality customer meeting in our online sales channel.
We will provide our markets with an economy of scale and exceptional quality in common solutions for all. We will organize for efficiency and effectiveness.
Send in your application in English.
Please note that we will be reviewing applications on a continuous basis.
Warm welcome with your application!
Så ansöker du Sista dag att ansöka är 2023-03-24
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Ikea Retail Services AB (org.nr 556661-0886),
https://ikea.avature.net/External/JobDetail?jobId=178512 Älmhultsgatan 2 (
visa karta)
215 86 MALMÖ
Jobbnummer 7538703
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