Customer support within logistics and packaging
Adecco Sweden AB / Logistikjobb / Göteborg
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hela Sverige Do you have experience from handling customer relations? Do you have knowledge in packaging and logistics? Adecco Automotive Professional is looking for the new customer support to our client's packaging department.
You will join a team comprising of 15 people within the global packaging department. You will be part of a support team of 7 people supporting approximately 4000 material suppliers/packaging users within Europe. In the Customer support role you actively support material suppliers/packaging users with education or advice on different issues or questions related to packaging areas. You also take part in implementations of new packaging users and you are responsible to drive optimization/development of these packaging users according to agreed measurements. The role also involves being able to take the lead/drive meetings with packaging users to sort out issues/questions with a successful outcome.
Your main responsibilities:
As customer support you will provide qualified daily support for the packaging users answering questions, clearing out issues or performing training. You drive the education of new packaging users within the Packaging concept and identify and handle packaging deviations within operations of the packaging users or in relation to the packaging user contract. You are responsible for having an overall understanding of the Packaging concept within the company and to be able to communicate that concept to the users. Within the role you will also secure business and contract policies in relation to the financial framework provided by the company, participate in projects as a representative of packaging user relations and act as a professional team player with networking abilities both internally and externally. As a part of the customer support team you are one important player of a competence centre regarding packaging user support for regions outside of Europe. Furthermore, you will secure results and deliveries for the area of responsibility according to agreed performance levels as well as follow up actions, develop statistics, report indicators and drive agreed actions and solutions.
You will be contracted by Adecco as a consultant and working with our client. The assignment will begin during December and continue for a year. The location of this position will be in Gothenburg and occasional travelling can be required.
Your background:
We see that you have a University degree or a similar education in a relevant field. A couple of years experience from logistics and packaging as well as experience from support functions, supplier relations and analytical environments will be an advantage. You have excellent communication skills in English, both written and spoken, knowledge of Microsoft Office and ability to quickly learn new systems. You are accurate in administrative work and comfortable in multitasking.
As a person you are service minded, flexible and enjoy teamwork. If you are good at building relationships and have strong networking skills you will be the right person for this job. You have analytical skills, ability to take initiatives and drive your work independently. Business focus, commercial competence and interesting projects are advantages.
Are you interested?
Please apply for the position as soon as possible. The position is to be filled immediately why the recruitment process will be executed continuously. Apply by registering below.
If you have any questions about the recruitment process, pleas contact our Candidate support at +468- 598 980 10.
Welcome with your application!
Publiceringsdatum2014-12-08Arbetstider och omfattningHeltid Heltid
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2015-01-07
Ansöker gör du genom att använda länken nedan.
Klicka på denna länk för att göra din ansökanKontaktEmelie Lövebrant 031-725 45 43
FöretagAdecco Sweden AB
AdressAdecco Sweden AB
Östra Hamngatan 26-28
41109 GÖTEBORG
KontorsadressÖstra Hamngatan 26-28
Övriga kontaktuppgifter Jobbnummer 2094162
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