Customer Service Representative
Benify / Inköpar- och marknadsjobb / Stockholm
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hela Sverige Benify is a fast growing company in the IT industry and we want to become the leading global company within compensation and benefits. Right now we are looking for a Customer Service Representative with great skills within customer service and administration. Are you the person we are looking for?
At Benify, we work hard but at the same time we have lots of fun. That is because we only employ people who we really like! If you are square, do not bother to apply! :)
When we started in 2004 we could not imagine how quickly we would grow. Now, 11 years later, we have offices in eight countries and in all countries outside Sweden we call ourselves Benify. To make everything even easier, we have now renamed Flexpay to Benify here in Sweden also, but everything else is just as usual!
ABOUT THE POSITION
In the position as a Customer Service Representative you are a part of the Customer Service Wellness team where you will help the employees of Benify's customers with questions concerning wellness and healthcare benefits.
Your main responsibilities will be handling of incoming issues and a variety of administrative tasks within receipts administration.
Examples of daily tasks are to:
• Respond to incoming phone calls and e-mails.
• Advice users on how to navigate in their customized web portal.
• Be responsible for administration regarding wellness and healthcare, e.g. sorting mail, registering receipts and screening for approval.
This is a temporary position for 1 year, with the possibility to a permanent employment.
WHO ARE YOU?
We are looking for someone who is passionate about customer service. You always aim to deliver excellent customer service and contribute to Benify's goal to create satisfied and loyal clients.
Knowledge & Skills required:
• Completed high school/secondary school education (required).
• Excellent customer service skills with a demonstrated ability to work with difficult or sensitive situations or data.
• Effective problem solving skills.
• Strong computer skills.
• Previous experience of administration since the job entails a lot of administrative tasks (preferable).
• Attention to detail is a must.
• Excellent Swedish and English language skills, both written and spoken.
• Team player, enthusiastic and a positive attitude.
• Demonstrates flexibility and the willingness to adapt and learn in a fast-paced environment.
PRACTICAL DETAILS
Start: As soon as possible
Extent: A full time temporary position for 1 year with the possibility to a permanent employment
Location: Östermalm, Stockholm
Contact person: Pontus Lundin
If you have any questions, feel free to contact Pontus at 072 - 853 59 78.
APPLICATION
Sounds interesting? Please click on "Apply" below to easily submit your application. We review applications continuously and might fill the position before application deadline.
ABOUT BENIFY
Benify has for a long time been at the top of Dagens Industri's list of Gazelle Companies and has been appointed to a Superbolag by Veckans Affärer, which we are very proud of since both denote growth with profitability. Out of Sweden's thirty largest companies, twenty are customers of ours such as IKEA, Ericsson, Volvo, Nordea and AstraZeneca. Benify offer web-based HR services and we provide our customers with a highly tailored web solution that streamlines communication and interaction with their employees. Our portal provides a smarter way for over half a million employees to visualize their "total compensation" consisting of salary and benefits. Through the web portal we offer flexible benefits such as wellness, health, pensions, insurance and company cars. We also provide the product Lifeplan, which is a revolutionary web-based service for digital financial advisory. In 2014 Lifeplan was chosen as the "pension advisory of the year", despite its' short existence on the market.
Benify is an entrepreneurial company that has grown rapidly to a market dominant position in Scandinavia. Our main focus right now is on further international growth, primarily in Europe. Today we have about 250 outstanding employees located in Stockholm, Gothenburg, Copenhagen, Amsterdam, Helsinki, Oslo, London and Münich. We work in a young environment with happy and ambitious employees. We're hard working but at the same time having lots of fun. That's because we only employ people who we really like! If you're square, don't bother! Positivity and humor is an absolute criterion for employment regardless of position.
Publiceringsdatum2015-04-01Arbetstider och omfattningHeltid -
ErsättningEnligt överenskommelse
Så ansöker duSista dag att ansöka är 2015-05-31
Klicka på denna länk för att göra din ansökanFöretagBenify
AdressBenify
Banérgatan 16
11523 Stockholm
KontorsadressBanérgatan 16
Övriga kontaktuppgifter Jobbnummer 2231440
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