Customer Service Advisor for global company (Norwegian-speaking)

MultiMind Bemanning AB / Butikssäljarjobb / Stockholm
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MultiMind Bemanning AB offers staffing and recruitment services. Our niche is to supply staff with language skills and international experience within Logistics, Accounting/Finance, Marketing, HR and IT.

Are you fluent in Norwegian and interested in working for a young, modern and international company in central Stockholm? Are you looking to develop your skills in customer service and learn more about e-commerce? Then this position is for you!

Our client

MultiMind is now looking to recruit a Norwegian speaking Customer Service Advisor for a successful IT-company in central Stockholm. Our customer provides secure and simple payment solutions and is currently in a phase of expansive growth. This is a junior-level position and for the right candidate there are good opportunities for development within the company and to influence your role. You will be employed directly with the company.

The role:

As an advisor you will give our customers excellent service by providing solutions over e-mail mainly. You will be responsible for solving advanced customer and partner cases and delivering service with high quality and efficiency.

Your tasks will include:

Answering customer and client queries via e-mail Resolving invoice questions and issues Take care of refunds Investigate fraud cases
Your profile:
We are looking for someone who is looking to grow within the field and who is comfortable with working independently. Your are results oriented and excellent at problem solving, as well as confident in your communication with external parties. As you will be part of a close-knit team of advisors, we also see that you are communicative and thrive in a fast-paced, social and international working environment.

We would like for you to have some experience in customer service or similar roles previously. Great emphasis is placed on personal traits.

Experience in customer service or similar Fluent Norwegian language skills. In this role you need to be able to execute conversations and to communicate with Norwegian speaking customers from different parts of Norway and to understand the different dialects. Fluent in English


Our client offers you an international working environment filled with smart and ambitious colleagues. As an employee at one of Sweden's fastest growing companies, you will play an important role in taking the company to the next level.

If this sounds interesting, we recommend you to apply as soon as possible as selection and interviews are held continuously.

We look forward to recieve your application!

Varaktighet, arbetstid
full time asap

Publiceringsdatum
2017-01-17

Ersättning
fixed

Så ansöker du
Sista dag att ansöka är 2017-02-28
Klicka på denna länk för att göra din ansökan

Kontakt
Yichu Chung +46 8 21 67 36

Företag
MultiMind Bemanning AB

Adress
MultiMind Bemanning AB
Kungsgatan 66
11122 Stockholm

Kontorsadress
Kungsgatan 66

Jobbnummer
3265503

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