CS Administrator
Bemanningsstyrkan i Rosersberg AB / Kontorsjobb / Sollentuna
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hela Sverige Our Customer:
We are hiring a CS Administrator on behalf of our client, starting immediately.
You will be hired by Bemanningsstyrkan and rent out to our customer.
Our customer is a worldwide company in the consumer electronics industry with the Nordic headquarters in Kista Science City. Our client is driven by an unwavering commitment to developing the best products and services on the market. In today 's fast global economy, change is constant and innovation is crucial to the company 's survival. Our customer looks ahead in time, predicts the markets needs and requirements to steer the company towards long- term success.
Bemanningsstyrkan is a well- established company in staffing and recruitment. We have been operating since 2009 and today we have about 300 employees and is a company within Veddestagruppen.
We are primarily focused on recruitment, staffing and hire- purchase in administration, finance, sales, warehousing and logistics.
Purpose of the job:
The Customer Satisfaction Administrator is handling warranty and return processes as well as support and escalation issues between dealers/service centers and SSCE.
Key Accountabilities:
• Handle complex warranty and return claims and possible investigations toward service centers.
• Support partners with reverse logistic of parts.
• Modify SAP Master data related to service partners.
• Create and analyze data related to warranty and return processes.
• Manage consignment stock to service centers and distributors.
• Support our dealers and service centers through various channels.
• Process development in tight cooperation with all liaisons to minimize numbers of claims, speed up processes and lower costs
• Monitor the daily work for warranty admin located at outsourced partner.
Requirements:
• College ("gymnasium") Electronics, technical as well as administration.
• Advanced skills in Excel.
• SAP knowledge
• Service related background
• Quick learner with the ability to handle a lot of processes at the same time.
EXPERIENCE:
• Preferably has worked with similar tasks
• Previous work within service (preferably in Home electronics)
• SKILLS & ATTRIBUTES:
• Fluent in English
• Flexible
• Service minded
• Self starter (taking own initiatives, drive)
• Team player
• Problem solving
• Good communication skills
• Well presented and professional
• Preferably knowledge with SAP or similar systems.
• Analytical
Application:
Selection and interview process is ongoing; therefore. please apply as soon as possible.
Apply on our website;
www.bemanningsstyrkan.seVaraktighet, arbetstid
CS Administrator Tillsvidare med 6 månaders provanställning
Publiceringsdatum2019-05-02ErsättningEnligt kollektivavtal
Friskvårdsbidrag
Så ansöker duSista dag att ansöka är 2019-05-31
Klicka på denna länk för att göra din ansökanKontaktLinda Yavuz
FöretagBemanningsstyrkan i Rosersberg AB
AdressBemanningsstyrkan i Rosersberg AB
Tallbacksgatan 11S
19572 Rosersberg
KontorsadressTallbacksgatan 11S 19572 Rosersberg
Jobbnummer 4763661
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