CRM Business process owner (Location Flexible within Europe)
Dormer Pramet AB / Organisationsutvecklarjobb / Halmstad
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hela Sverige Visa alla jobb hos Dormer Pramet AB i Halmstad Dormer Pramet is looking for a CRM Business process owner (Location Flexible within the Europe)
At Dormer Pramet, our Sales are dedicated to offering excellent services to our customers, while ensuring both sales efficiency and significant growth, we aim to do this by being Simply Reliable. We are now looking for a CRM Business process owner to join the Sales Operations team- someone who is ready for a challenging and exciting opportunity, and eager to support in implementing processes and solutions that support a compliant and efficient handling of Sales processes.
Let's talk about the job
In this position, you are part of the Sales Operations Team, and your mission is to develop, maintain and improve common ways of working within CRM tool (MS Dynamics). Developing effective improvements for Sales team through utilization of CRM. Enable a data driven decision in Sales area with processes and tools inside CRM. Coordinate CRM tool functionalities development in line with business requirements and process improvements.
In this role, you will also:
Drive common ways of working in sales through CRM .
Manage business process implementation from idea to realization .
Take responsibility to maximize the efficiency of the CRM software to improve customer care .
Manage all activities/projects connected to CRM .
Gather feedback for CRM from all different sources .
Take responsibility for CRM adoption plan and execution of it .
Develop and execute CRM training .
Collaborate with Sales process team and 1Way team in development of functionalities and integrations .
Develop and lead CRM Key user network across all markets.
What about you?
You have a degree in Business Administration or project management or the equivalent and you have thorough knowledge of commercial processes.
You have understanding and experience with Customer Relationship processes and methods.
You have strong collaboration, influencing skills and verbal and written communication skills.
You have solid experience with change management.
You possess an analytical mindset, problem-solving skills, in combination with an ability to challenge established ways of working.
You are at ease working in a truly global organization.
Your effective leadership skills enable you to support and motivate others through coaching and facilitation of teams in order drive change.
You are fluent in both spoken and written English.
At Dormer Pramet, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business, and our customers, and we are looking forward to meeting you.
How to Apply
Please send us your application as soon as possible and no later than April 12, 2023. Do you want to learn more about this exciting job? Please contact:
Melissa Parisotto, recruiter
Martin Sehal, Sales Operations Director
For immediate consideration, please apply online at
https://www.dormerpramet.com/ Så ansöker du Sista dag att ansöka är 2023-04-12
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Dormer Pramet AB (org.nr 556240-8210)
Pilefeltsgatan 69 (
visa karta)
301 16 HALMSTAD
Arbetsplats Dormer Tools Aktiebolag
Jobbnummer 7585649
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