Credit Risk Agent - German speaking
Volvo Personvagnar AB / Organisationsutvecklarjobb / Stockholm
Observera att sista ansökningsdag har passerat.
Visa alla organisationsutvecklarjobb i Stockholm,
Solna,
Lidingö,
Sundbyberg,
Danderyd eller i
hela Sverige Visa alla jobb hos Volvo Personvagnar AB i Stockholm,
Sala,
Köping,
Finspång,
Gotland eller i
hela Sverige Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future. Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we're expanding our global footprint in Europe, China and the US, and we're on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars' journey into the future.
The German speaking Credit Risk Agent role is supporting Care by Volvo and you will be part of the Credit Risk team. We manage credit and fraud risks with the product. When a customer subscribes, we look at thousands of data points to evaluate both the solvency and identity of the applicant, and we do it digitally in less than a second. Many customers will be approved automatically but a fair share we need to carefully investigate manually to make a final decision - that's where you come in!
Your mission
You will solve difficult problems in a unique environment - blending the startup culture of Care by Volvo with the mature business of Volvo Cars - with a talented and motivated team. You will ideally be based in Stockholm. As you will be collaborating with colleagues in different geographic locations, a certain amount of travel is expected. We are not able to offer relocation support for this position.
You will also
• Speak directly with customers and help them finalize their Care by Volvo application
• Review incoming applications daily and make manual credit and fraud risk decisions
• Improve automatic decisions by analyzing data and using case-by-case insights from customers
• Sample manual and automatic decisions and evaluate conformity with policies and instructions
• Design operational processes that improve customer experience and reduce operational costs
Who you are
On a personal level, we believe that you are somebody who thrives on delivering excellent customer service. You are also interested in pursuing more analytical tasks and want to work with data. For this role it is also important that you are flexible and enjoy working in an adaptive and fast-paced environment.
To succeed, we believe that your background and skills include
• Fluent in German (native level proficiency)
• Excellent written and verbal communication skills in English
• Ideally experience in customer service
• Ideally experience from credit underwriting or fraud investigation
• Bachelor's degree in relevant field
Location
Stockholm or Gothenburg
Contact & Application
Please apply via the link provided before the 30th of August. Applications and CVs will not be accepted via email.
Varaktighet, arbetstid
Full Time Undefined
Publiceringsdatum2020-08-18ErsättningUndefined
Så ansöker duSista dag att ansöka är 2020-08-30
Klicka på denna länk för att göra din ansökanFöretagVolvo Personvagnar AB
Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "46605-33589242".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Volvo Personvagnar AB (org.nr 556074-3089),
https://www.volvocars.com/ Arbetsplats Volvo Car Corporation
Jobbnummer 5324347
Observera att sista ansökningsdag har passerat.