Community Support Representative (Swedish speaking)
Barona Human Resource Services AB / Butikssäljarjobb / Stockholm
Observera att sista ansökningsdag har passerat.
Visa alla butikssäljarjobb i Stockholm,
Solna,
Lidingö,
Sundbyberg,
Danderyd eller i
hela Sverige Visa alla jobb hos Barona Human Resource Services AB i Stockholm,
Solna,
Sundbyberg,
Danderyd,
Huddinge eller i
hela Sverige Barona is today the largest human resource service provider in Finland as well as one of the biggest employers. In addition to Finland, Barona operates also in Poland, Sweden, Russia, Norway and Estonia. We work in close cooperation with global leading ICT service providers and Business Process Outsourcers.
Our Client is an American multinational online transportation network company. It develops markets and operates the mobile app, which allows consumers with smartphones to submit a trip request, which the software program then automatically sends it to the driver nearest to the consumer. Our Client believes in providing the highest quality service executed in the smartest, most efficient way. They are proud to be an equal opportunity workplace and an affirmative action employer.
Role: Community Support Representative with Swedish.
Place of work: Kraków, Poland.
Responsibilities
You will be supporting both riders and drivers. The right candidate is always looking for unique ways to solve problems with exceptional support and communication, ensuring that problems are resolved promptly while developing trustworthy relationships with the community.
Your tasks:
• deliver high-quality service across multiple support platforms: email, chat, phone
• analyze issues and escalate them when necessary
• troubleshoot problems and find speedy resolutions
• show empathy to upset riders and drivers while solving problems and addressing unsatisfactory experiences
• build loyalty among new users and get our early adopters to turn to us again
Qualifications
Your profile: you are a fresh graduate or already with some short customer service experience, you are fluent in Swedish plus you have very good English. Vital in this role is high proficiency using computers, typing, quickly navigating between various tools, as well as excellent reading comprehension and writing skills. Daily assignments require skills at handling multiple issues at once to efficiently solve a large number of inquiries. Other requirements are:
• team orientation, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users
• passion for the brand and creating support experiences that exceed users' expectations
• availability to work full-time, including evenings and weekends ; work time will be shift based totaling 40 hours per week
• starting day: beginning of February
What our Client offers:
• Friendly and very positive working atmosphere within cooperative and enthusiastic team
• Opportunities to develop in the international environment
• Private medical health care
• New office in the city centre of Kraków
If you are interested don 't hesitate to submit your application and CV in English via link:
https://o2.barona.pl/community-support-representative-with-swedish-5805f7dcd3436c385006f5a2/apply For more information you can contact:
monika.piasecka@barona.pl Please be informed that we contact personally only chosen candidates.
We kindly ask you to include in your application the following clause: "I agree for processing my personal data and storage it into a database of your company in order to present me an offer of employment, in accordance with the provisions of the Act about the Personal Details Protection dated 29.08.1997 (Dz.U. No. 133, item 883)."
How to apply:
Please observe that we do not accept applications through email. Follow the link and apply to the job at barona.se
Any question can be sent to firstname.lastname |
firstname.lastname@barona.seAbout Barona:
SOLUTIONS FOR WORKING LIFE. We are an international company with Finnish heritage. Our mission is eliminating employment barriers. We bridge the gap between employers and employees, making work effortless for both. We provide our clients with scalable and sustainable personnel solutions. We offer options and opportunities to our employees at all stages of their working careers.
Our service range covers everything personnel-related, from single recruitment to complex outsourcing solutions. Our broad and in-depth HR know-how gives us insight in creating the right personnel solution to meet your business's current and future needs in a flexible way. Our core business principles are: focus on customer needs, solution-orientedness and the best digital solutions within the industry.
Read more:
http://barona.se/en/about-us/Varaktighet, arbetstid
Heltid Tillsvidare
Publiceringsdatum2017-01-03ErsättningFast lön
•
Så ansöker duSista dag att ansöka är 2017-02-17
Klicka på denna länk för att göra din ansökanKontaktJohanna Mix 0852520509
FöretagBarona Human Resource Services AB
AdressBarona Human Resource Services AB
Klarabergsviadukten 63
11164 Stockholm
KontorsadressKlarabergsviadukten 63 11164 Stockholm
Jobbnummer 3243290
Observera att sista ansökningsdag har passerat.