Centre Supervisor- team lead/ Assistant Manager

Cox and Kings Global Services AB / Försäljningsjobb / Stockholm
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Cox & Kings Global Services (CKGS) was incorporated in the year 2008. We are a specialist business process outsource agency that serves Consular sections of Diplomatic Missions across the world. Our service offerings are synonymous with flawless delivery and execution that meet and exceed the expectations of both our Client governments as well as the applicants. We provide administrative support and manage all non-judgmental tasks related to the Visa/Passport/Consular application process, which in turn enables missions to focus on the key function of adjudication. At CKGS, we give utmost priority to security, integrity, speed and efficiency of the outsourced business solution which makes us extremely well placed to address the needs of Diplomatic Missions worldwide.

CKGS is associated with various diplomatic missions in the capacity of a reliable and trusted outsourced service delivery partner. Some of our past and present clients include the Consulate General of Italy, UAE, the Embassy of India in Washington DC, including offices of the Consulate General of India in New York, San Francisco, Chicago, Houston, and Atlanta, the Embassy of India in Sweden, the Embassy of Japan in India, Dubai Visa in India, the Royal Thai Consulate General for Western India, Embassy of the Kingdom of Morocco in India and the High Commission of India in Singapore.

Job description:

• Manage Unit efficiency and productivity
• Ensuring compliance to all processes as per SLA
• Staff Management
• Managing relationships with Embassy officials
• Liasoning with support functions ( HR, Accounts etc)
• Product & Process training
• IT know how
• Proficient in English, Hindi and Swedish language
• Reporting to Unit Head- Sweden Visa Application Centre

Personal Profile:
• Personality :Excellent communication skills, Convincing ability, Decision making ability, Crisis & conflict management,Enthusiastic, Analytical bent, Logical thinking, High on integrity, Capable of leading a team,Ability to delegate responsibility.
• Specific Job Skills- Proficient in English, Hindi & Swedish, Comprehensive knowledge about the visa operations will be an added advantage, knowledge of MS office, Time management

Functional Area:
• Responsible for the local operations
• Optimize productivity in terms of quality and quantity
• Work towards overall staff and customer's satisfaction
• Communicate with the vendors & clients
• Recognize and work on key performance area
• Infrastructural needs, hardware, software etc.

Educational qualification:
• Any graduate or global equivalent degree

Varaktighet, arbetstid
15th- April-2018 onwards

Publiceringsdatum
2018-03-28

Ersättning
Gross SEK 24,000 + SL card for the month and social tax to be paid by the employer.

Så ansöker du
Sista dag att ansöka är 2018-04-20

Kontakt
Ujjwal.pandey@ckgs.com
santanu.bhattacharya@ckgs.com

Företag
Cox and Kings Global Services AB

Adress
Cox and Kings Global Services AB
David Bagares gata 26B
11138 STOCKHOLM

Kontorsadress
David Bagares gata 26B

Jobbnummer
4051285

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