Application support specialist / 2nd line / Bassware to Sweco

Bravura Sverige AB / Supportteknikerjobb / Stockholm
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About Bravura:

Bravura är ett bemannings- och rekryteringsföretag för organisationer som vill hitta Next Gen Professionals. Hos oss finns massor av jobbmöjligheter, framförallt för dig i början av karriären med 0-8 års erfarenhet. Via oss kan du jobba som konsult eller bli rekryterad. Hitta ditt drömjobb - vi hjälper dig att lyckas!

About the job:

This is a consultancy position with good possibilities of leading to a permanent position. In the position you will be hired by Bravura initially but SWECO have the intention of hiring you in the future. This gives both you and SWECO the possibility to get to know each other and evaluate your cooperation.

About the company:

SWECO plans and designs the sustainable communities and cities of the future. We do this by offering qualified services in the fields of consulting engineering, environmental technology and architecture. SWECO carries out tens of thousands of projects in some 70 countries worldwide to ensure clean water, efficient infrastructure and sustainable energy solutions. They are today 17,500 employees worldwide of which 6000 are located in Sweden.

Tasks and responsibilities:

In the position as application support specialist you work with second line support against approximately 15 000 users in a global organisation. You receive tickets thru the service system ServiceNow and the tickets will be more complex. An example of a ticket is that you handle a function in Basware, that doesn't work, which also demands a more advanced troubleshooting. Du will support the users in five different systems, for example, Basware, Maconomy and Pagero. Finally, you handle documentation, update manuals and test new releases.

You work in a team of seven persons and work together to ensure a good service towards the Sweco-organisation users.

Education, Experience and Personal characteristics:

• We think you have one of the two following backgrounds;
• A couple of years experience working with Basware Purchase to Pay within economy
• Educational background in IT with experience of working as in support towards Basware
• Huge interest in IT
• Fluent in English, Swedish is seen only as an advantage
• Good knowledge in Basware and Office
• Experience working in Maconomy or travel billing system is seen as an advantage

In the position as a application support specialist you have a lot of contacts with users at Sweco and therefor it is important that you are comfortable with this and can take responsibility for dialogues. Furthermore, you are motivated by taking on- and solving problems and can give first class service to end users. Finally, you are a person who is comfortable with taking responsibility and has a good structure in your work.

Other information:

Start: As agreed upon
Plats: Kungsholmen, Stockholm
Lön: As agreed upon

Funderingar kring Bravuras rekryteringsprocess? Du finner svar på de vanligast förekommande frågorna här

Är du nyfiken på hur vår rekryteringsprocess är upplagd? Du hittar mer information här: https://www.bravura.se/din-karriar.

Har du frågor om tjänsten eller kring din registrering är du välkommen att kontakta vår kandidatsupport på vår chatt, info@bravura.se eller 08-400 240 50 så hjälper vi dig. Ange vilken tjänst det gäller.

Vi rekommenderar att du skickar in din ansökan omgående då vi gör ett löpande urval. Välkommen med din ansökan!

Sökord: basware, sweco, 2nd line, support, 2ndline support, purchase to pay, IT, engelska, svenska, heltid, Stockholm

Varaktighet, arbetstid
Heltid Tillsvidare

Publiceringsdatum
2020-12-22

Ersättning
Enligt överenskommelse.

Så ansöker du
Sista dag att ansöka är 2021-01-22
Klicka på denna länk för att göra din ansökan

Företag
Bravura Sverige AB

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Bravura Sverige AB (org.nr 556752-0803)

Arbetsplats
Bravura

Jobbnummer
5501083

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