Account Manager
Centra / Säljarjobb / Stockholm
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hela Sverige Visa alla jobb hos Centra i Stockholm Centra is looking for an Account Manager to strengthen our team and build a new branch focused on curating the needs of our current clients.
Centra is an industry leading, B2B and D2C e-commerce platform for original fashion and lifestyle brands. We are a powerful and technical platform, loaded with features and technology for brands that run a global e-commerce operation, and currently serve as the backbone of e-commerce operations for over 115+ brands from Scandinavia and the world.
We are now looking for an Account Manager that will be responsible for creating a new branch in our organization focused on delivering professional services to our customers that are separated from the general support team. Examples of these services could be; advanced guiding through Centras many complex systems and functions, technology focused strategies, IT-Architecture and accounting.
The Account Manager will be responsible for building and curating relationships with our existing clients while guiding them on their road to success with Centra. The person we are looking for has great social skills, a strong overall understanding of IT-systems and a solid business-minded toolkit for understanding and growing a business.
The ideal candidate for this position may have a few years of experience, or be a tech-savvy individual that just completed an academic degree.
Key responsibilities:
Build and maintain strong relationships with clients of Centra at both junior and senior levels, e.g., with E-commerce analysts, E-commerce managers, BI analysts, Sales managers, CIOs, CEOs and CFOs
Regularly meet with clients of Centra, collect feedback from them, discuss their business needs and suggest improvements in systems and processes
Take over escalated questions from Helpdesk, e.g., requests for new features, topics requiring extensive business and/or technical understanding
Act as a key stakeholder in our product development process, by defining and refining Epics and User Stories, participating in recurring meetings for backlog prioritization and refinement, and discussing and aligning priorities with other key stakeholders
Participate in Centra's direct sales process towards brands as an expert - advising on technology choices, system architecture, integrations and strategy topics
Train clients in using Centra, including onboarding, in-person and remote training sessions
Support clients hands-on as a consultant
Develop and lead the processes and ways of working with all the above
You have:
A bachelor's or master's degree in either computer science or finance/accounting (or both)
A lot of drive and eagerness to join a fast-growing company with many opportunities for improvement
A natural ability to multi-task and work in an organized manner while delivering world class service to our clients
Previous experience in working with IT-systems and a good overall understanding of their structures
Leadership experience of some sort
Professional level English and Swedish skills. Both written and spoken
What you can expect from us:
An ambitious work environment in a company that is growing rapidly
The opportunity to grow and develop your skills while gaining experience by working with strong international brands on innovative projects
Competitive salary based on experience
Equity as part of the compensation
A flat organization where you'll have a lot of influence
A fun and informal atmosphere
Varaktighet, arbetstid
Heltid Anställningstid enligt överenskommelse
Publiceringsdatum2019-03-04ErsättningLön enligt överenskommelse
Så ansöker duSista dag att ansöka är 2019-08-21
Klicka på denna länk för att göra din ansökanKontaktJohan H. +46702180977
FöretagCentra
AdressCentra
Centra Commerce
11733 Stockholm
KontorsadressCentra Commerce, Stockholm
Jobbnummer 4647337
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