31983 - Senior Customer Support Engineer
Ericsson AB, HR Shared Service Center / Supportteknikerjobb / Stockholm
Observera att sista ansökningsdag har passerat.
Visa alla supportteknikerjobb i Stockholm,
Solna,
Lidingö,
Sundbyberg,
Danderyd eller i
hela Sverige Visa alla jobb hos Ericsson AB, HR Shared Service Center i Stockholm,
Linköping,
Karlskrona,
Göteborg,
Lund eller i
hela Sverige Description:
As a PLM trouble shooter you will be working with 2nd line support in a team based in Kista/ Stockholm. The team is working within the Tier2 customer support projects for GSM, WCDMA and LTE & MS RBS supporting GSM BTS, WCDMA RBS, LTE, HW, Site products and Multistandard RBS. The main tasks are trouble shooting and analysis.
You will also work with technical deployment support (TDS). TDS performs on site activities, remote support, in house work for our customers and projects. This assignment covers all standards (G/W/L) as well as multi-standard, HW and Site products.
You are in this job position expected to travel on-site for customer support or TDS activities.
You will also work very close with the continuous analysis, integration and requirement area programs and organizations within the PDU.
Qualifications:
• University education and relevant work experiences are required.
• Experience in WCDMA and LTE trouble shooting is a must. Other areas which are an advantage are radio, RBS Site, RBS 6000 HW, IP trouble shooting, upgrades and rollout competence.
• RAN or RBS I&V, IoDT and on-site experience are very good qualifications for the job.
• Do you have a genuine interest in technology and enjoy tough challenges?
• Are you a creative problem solver with good analytical skills and capable of working on your own and in teams?
• Do you value a flexible and dynamic environment with nice colleagues and where there are great opportunities for own initiatives?
• Do you have experience from work with verification?
• re you able to travel on site 2-3 months per year
• Do you speak and write English fluently?
Apply via link:
https://performancemanager12.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=31983&company=Ericsson&username=&st=423452A0F74065C864521418329A169059246BD7Publiceringsdatum2014-09-23Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
FöretagEricsson AB, HR Shared Service Center
AdressEricsson AB, HR Shared Service Center
KI/EAB/DKG/DA
17281 Stockholm
KontorsadressKistagången 6
Kista
Jobbnummer 2006030
Observera att sista ansökningsdag har passerat.