Vikarierande Assistant Front Office Manager

Hilton Stockholm Slussen / Receptionistjobb / Stockholm
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The Hilton Family has more than 2800 hotels and 480, 000 rooms in 76 countries, including 100,000 team members worldwide, representing market leadership in their respective segments.
We've been recognized as one of the worlds preeminent destinations for travelers, providing outstanding service to our guests and promising careers to our team members.
Hilton is the proud flagship brand of Hilton Hotels Corporation and the most recognized name in the global lodging industry.
Hilton Stockholm Slussen, a 5 star business & conference hotel, located in the heart of Stockholm, is now looking for a "Vikarierande" Assistant Front Office Manager.
As the Assistant Front Office Manager you, together with our Front Office Manager, will be managing and leading a team of more than 25 permanent team members.
The key areas of responsibility in the role are:
• To deliver a consistently high standard of customer service within the department
• To monitor results from our satisfaction and loyalty tracking program and implement procedures to enhance results
• To manage, maintain and develop our Executive Lounge
• To manage and ensure the success of our loyalty program
• Scheduling responsibilities
• Perform Personal Development Reviews
• To administer our key performance indicator tracker
• Assist the Front Office Manager with administrational duties
In order to be successful in your role we believe you should:
• Have more than two years experience in an operational leadership role
• Have high focus on attention to detail and efficiency
• Be extremely result orientated where you deliver results through your team
• Be fluent in both Swedish and English both written and verbal.
You will work shifts in both the back and front of house - rotating between days, evenings and weekends.
You will report to our Front Office Manager.
We will start the recruitment process immediately.
We look forward to receiving your written application and CV.

Publiceringsdatum
2011-10-13

Arbetstider och omfattning
Visstidsanställning 6 månader eller längre
Heltid
Vikariat till 1 April 2013

Ersättning
Fast lön
Enligt avtal

Så ansöker du
Sista dag att ansöka är 2011-11-30
vi kommer att starta rekryteringen omgående.
Ange följande referens när du ansöker: AFOM.
Ansökan kan skickas till e-postadress: recruitment.slussen@hilton.com

Kontakt
Dean Wilson, Front Office Manager, 08-517 353 00, recruitment.slussen@hilton.com

Företag
HILTON STOCKHOLM SLUSSEN

Adress
HILTON STOCKHOLM SLUSSEN
BOX 15270
10465 STOCKHOLM

Kontorsadress
GULDGRÄND 8
STOCKHOLM

Kontaktuppgifter
Telefonnummer: 08-51735300

Jobbnummer
1053235

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