User Success Manager for a Health & Fitness Startup

Perigee AB / Butikssäljarjobb / Malmö
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What you'll do
• Be the voice in all communication with our users
• Create engaging and educational articles on health & fitness
• Communicate and engage with users across social media channels
• Handle support queries from app users via email and social media
• Identify, document and track issues reported by users
• Test our apps to find issues and improvements before our users do

We are looking for a motivated community relations manager to represent Perigee and our values across all communication channels and provide personalized assistance to our valuable users. You will build relationships with our users and through these help them create and maintain healthy habits.

Minimum qualifications
• Proficiency in English language is a must
• Effective communication skills, both written and verbal, experience writing quality content desired
• Experience with online support, social media, or marketing communications
• Detail oriented, able to see, evaluate and communicate app regressions
• Great problem solving skills
• Self-starter with the capacity to troubleshoot technical issues and share solution
• A positive and social person with a real passion for health and fitness
• Organized, motivated and interested in innovation

Bonus qualifications
• Experience leading a blog (please share links).
• Experience managing and creating engaging content for social media.
• Experience working as a technical QA manager.
• Knowledge of a second or third language

Perigee's mission is to design and create apps that are useful and life-changing. We focus on building engaging apps that promote health, fitness and well-being for everyone. Through the apps we invent, we've helped millions of people connect over health-related topics or take some of their first steps towards a healthier life.

Our team is small but diverse, with colleagues from all over the world working together to promote healthy habits accessible to all. We're constantly innovating, changing and solving problems to keep up with the rapidly evolving field of mobile apps.

Publiceringsdatum
2019-05-13

Så ansöker du
Sista dag att ansöka är 2019-05-31
Klicka på denna länk för att göra din ansökan

Företag
Perigee AB

Adress
Perigee AB
Gustav Adolfs Torg 10A
21139 Malmö

Kontorsadress
Gustav Adolfs Torg 10A

Jobbnummer
4783902

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