Technical Support Specialist
JT Management Group / Supportteknikerjobb / Göteborg
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hela Sverige For our client we are looking for a Technical Support Specialist
Job description:
You will work with an exciting combination of application support, and technical account management. You will attain a deep technical understanding of our costumers products, inside and out, working together with the customer's in house support team and our costumers Service Management team.
As a Technical Support Specialist you will spend a significant part of your time in the following areas:
• Analyzing code to assist client support team in finding solutions and workarounds to problems.
• Analysis of core application, customization layer, and network/environment in order to identify root cause.
• Inspecting new functionality, and existing functionality
In the long term, we see an opportunity working closer with the customer as a Service Manager, being responsible for 2-3 clients adding areas as:
• Informing clients of new releases and report on adherence to Service Level Agreements.
• Preparing for and carry out Service Reviews, and Installation Quality visits.
Required skills:
You are skilled at programming but don't want to write code every day.
You have most of the following technical skills.
• Python
• Java
• Oracle
• Linux and scripting
• Complex Optimization
• Networks and Multi server architectures
Preferred skills:
Bachelors or Master's degree within the field of computer science.
JT Management Group är ett nystartat expansivt konsultbolag. Ni hittar oss i Göteborg, men vi verkar i hela Sverige.
Vi är er affärspartner som hjälper er att spara tid, pengar, öka er lönsamhet och nå resultat.
Vi erbjuder massor av möjligheter inom IT-området, säkerhet, management, administration, service och rådgivning kring dessa.
Våra konsulters erfarenhet och engagemang garanterar ert bolags utveckling oavsett om det handlar om en traditionell IT-Support eller att ta fram er framtida IT-strategi.
Publiceringsdatum2018-08-14Så ansöker duSista dag att ansöka är 2018-09-13
Ange följande referens när du ansöker: Technical Support Specialist
FöretagJT Management Group
AdressJT Management Group
Göteborg
41101 GÖTEBORG
KontorsadressGöteborg
Jobbnummer 4289858
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