Technical Specialist
Randstad AB / Datajobb / Solna
2024-09-11
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Join our team and be part of building software that helps healthcare professionals deliver high-quality care, contributing to longer, higher-quality lives, and making a significant difference in emergencies where every second counts. As a part of the Delivery & Support team, your primary focus will be supporting and maintaining system environments for our clients. Our Connected Imaging business area provides solutions for medical image management, secure capture, storage, and sharing of medical media, as well as secure information sharing and collaboration across healthcare domains.
In this role, you will focus on supporting and maintaining system environments for our clients, while also working on improving processes related to support, deployment, and monitoring. You will collaborate closely with our operations and development teams. Part of your responsibilities will include understanding the system, troubleshooting, and diagnosing issues involving workflows, integrations, and database. For major issues found, these will be escalated to the development team.
This role offers variety and challenges, with continuous learning opportunities as e-health services and system integrations evolve rapidly. You will work closely with the entire product team. If this sounds interesting to you, please express your interest in our position.
You can be based in either Solna or Gothenburg, with the flexibility to work from home two days a week and from the office three days a week.
Responsibilities
As our Technical Specialist, you will:
Install and configure complex software solutions according to client specifications
Handle incoming 2nd and 3rd line support requests from customer IT departments, healthcare providers, and system administrators
Support and maintain customer system environments
Troubleshoot and proactively drive the resolution of technical issues related to software installation and configuration
Conduct root cause analysis and establish preventive measures
Serve as the technical expert in upgrade and new installation projects, contributing knowledge on optimal solution architecture and configuration
Translate customer needs into technical solutions and implementations
Develop and maintain installation and configuration procedures and documentation
Collaborate with operations and development teams to improve support, deployment, and monitoring processes.
Qualifications
At least 3 years of experience in software installations and configurations
Experience in installing and configuring complex software systems (Windows, Windows servers and Linux)
Experience with ITIL frameworks and IT service management processes
Confidence in navigating in server environments
Basic knowledge of MS Servers and MS SQL Servers (be able to run and write Select, Update and Join queries)
Solid communication skills in English, Finnish and Swedish/Norwegian
Beneficial
Knowledge in installation and configuration on Linux servers
Experience from HealthCare industries
Knowledge about centralised monitoring and automatic alerts
Knowledge of Cassandra database (NoSQL) installation, backup, and recovery
About the company
CSAM Sweden AB
Get to Know Us at Omda:
Today, we are a leading provider of specialized solutions in the Nordic region and Europe, with headquarters in Oslo and offices in 10 countries across Europe, Asia, and North America. Our highly educated, multicultural team already serves customers in 25 countries, and we are growing with solutions that enable hospitals, healthcare providers, and emergency personnel to access vital on-site information and deliver the highest quality of care.
The products we deliver help healthcare providers and emergency responders with secure and innovative tools and data. We are honored to have earned the trust of our customers to ensure access to the most relevant information in healthcare, especially when every second counts. Our leading product portfolio includes innovative specialized solutions related to healthcare, medical imaging, women's and children's health, public safety, medication management, laboratory information, health management systems, and health analytics.
Interested?
In this process, Omda is collaborating with Randstad Technologies. We need your application as soon as possible, as we are conducting interviews continuously to find the right candidate. For questions, please contact the responsible recruitment consultant, Julia Christensson, at
julia.christensson@randstad.se.
Ersättning Not specified
Så ansöker du Sista dag att ansöka är 2024-12-10
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Randstad AB (org.nr 556242-1718)
Arbetsplats Csam Sweden AB
Kontakt Julia Christensson
julia.christensson@randstad.se +46700000000 Jobbnummer 8892753