Solution Engineer
Volvo Business Services AB / Datajobb / Göteborg
2023-11-15
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Do you want to join a dynamic and passionate team? Are you a person that understands production environment and gets energized by seeing how reliable and sustainable IT solutions based on the latest technology are the keys to enabling it?
In this role, you will be a part of a global team working together with DPO and manage EPTS support and education area. EPTS is a department at Volvo Group that works with embedded products and tools for factories and workshops all over the world.
Role mission & context
As the Solution Engineer, you will be a part of the stable team working with EPTS applications providing support and holding training for our customers working in factories all over the world. You can create and improve a truly global product, interacting with colleagues and stakeholders around the world.
We are looking for a person that have experience providing trainings to customers. We need an openminded and honest team player who appreciates fun at work.
Key responsibilities:
Hold trainings to our business as well as internal users.
Create and update training material.
Handle communication with users seeking help from the application support team.
Identify and implement improvements in the application support routines.
Troubleshoot and analyze issues reported by applications users.
Reproduce and report technical issues to our developers or providers.
Critical competencies and skills for the position:
Experience within support organization.
Experience holding trainings.
Good facilitation, communication and presentations skills.
Complete proficiency in English is required.
Experience from Agile methodology is a benefit.
Knowledge of Manufacturing process is benefit.
Knowledge in Embedded software field is benefit.
Personal profile:
Strong communication skills
Openminded
Customer-focused
Team work, but also self driven
Are you curious and have some questions? Contact us!
For further information please contact
Delivery Product Owner, Rama Sapper,
rama.sapper@volvo.comUnion representatives:
Akademikerna - Mikael Johansson, +46 73 9023430
Unionen - Lajla Dahlsjö, +46 31 3224575
Ledarna - Carina Sachade, +46 73 9024083
Kindly note that due to GDPR, we will not accept applications via mail. Please use our career site.
Så ansöker du Sista dag att ansöka är 2023-11-30
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Volvo Business Services AB (org.nr 556029-5197)
405 08 GÖTEBORG
Arbetsplats Group Digital & IT
Jobbnummer 8265062
Observera att sista ansökningsdag har passerat.