Service Engineer Mining and Rock Excavation Service Division

Atlas Copco Rock Drills AB / Maskiningenjörsjobb / Örebro
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Our Aim
Within the Mining and Rock Excavation Service Division it is our vision to be the number one provider of Parts and Services in our industry. Our product portfolio has grown; hence we are looking for Service Engineer with special devotion for Underground Continues Loaders (Haggloader).

Mission
The responsibilities for this role in Technical Service include the following areas:
• Product and application training to the Customer Centers and end customers
• Work with development of professional training material.
• Participate in product development projects
• Actively be a part of field tests internally and externally.
• Give technical feedback from the field back to the product company.
• Address internal technical issues reported by our Customer Centers as well as working with warranty and service reports.
• Work together with the Technical Documentation department when creating instructions, service schedules and spare parts books.
• Handle daily support to our Customer Centers.
• Conduct start-up and commissioning of Atlas Copco products, mainly but not limited to Haggloaders at Customer Centers / Sites. This will include theoretical and practical training in different applications as these continues loaders are operated on rubber wheels as well as rail bound together with conveying Shuttle cars.

The job in Technical Service requires travelling to some extent. about 40-80 days per annum.

Experience requirements
• Relevant technical education on minimum high school level, or equivalent through experience.
• It is necessary to have the engineering ability to understand the functional and performance requirements of extreme-service mobile equipment operation and maintenance requirements, and to evaluate designs and make appropriate recommendations to the Engineering Department for improvement.
• Good experience in electric and hydraulic mobile systems, equal to SL1 as minimum.
• Know how from the Tunneling and Mining business.
• Know how in PLC control (SAUER plus1) is a merit.
• Experience in high voltage installation (400V).
• English, oral and written communication is a must.
• Skills with Microsoft Office and Lotus Notes products.
• Expertise in multi-language is a plus.

Personality requirements
You enjoy solving problems and are capable of handling several tasks simultaneously thanks to your capability to work in a structured way. You find a mix between practical and administrative tasks to be inspiring.
You must be target driven and have a high degree of responsibility and always "go the extra mile" to satisfy our customers.
A natural skill is to work well in cooperation with other people and departments, also in an international environment.
As a real problem solver, you can deal with unexpected situations and implement a solution and you actively search for what caused this situation.

Your Gain
You will be part of a highly skilled organization and your work will be appreciated and rewarding both from our customers and from colleagues within the organization.
There will be a great opportunity to develop your personal skills and to grow as a person when working at the Technical Service Department.

Country and city description
Örebro is Sweden's seventh biggest city, with around 130,000 inhabitants. It is located in the center of Sweden, population-wise - 2 hours to the east coast (including Stockholm); 3 hours to the west coast. There is a good infrastructure and facilities, and virtually no traffic - so the quality of life is high. There is an established and growing international community. There are also schools that offer education in English, including the International Baccalaureate syllabus, plus a university. More information on the city can be found on www.orebro.se . Atlas Copco is the biggest private employer in Örebro, with currently around 1,500 employees in total.

Publiceringsdatum
2014-11-27

Arbetstider och omfattning
Tillsvidare
Heltid

Tillträde
Enligt överenskommelse

Ersättning
Fast månads- vecko- eller timlön

Så ansöker du
Sista dag att ansöka är 2014-12-11
Ansökan kan skickas till e-postadress: global.opprtunities@se.atlascopco.com

Företag
Atlas Copco Rock Drills AB

Adress
Atlas Copco Rock Drills AB
70191 ÖREBRO

Kontorsadress
Klerkgatan 21

Övriga kontaktuppgifter
Telefonnummer: 019-6707000
Faxnummer: 019-6707070
E-postadress: global.opprtunities@se.atlascopco.com

Jobbnummer
2083029

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