Service Area Leader Office Client Services
Volvo Business Services AB / Datajobb / Göteborg
Observera att sista ansökningsdag har passerat.
Visa alla datajobb i Göteborg,
Mölndal,
Partille,
Kungälv,
Lerum eller i
hela Sverige Visa alla jobb hos Volvo Business Services AB i Göteborg,
Mölndal,
Kungsbacka,
Borås,
Trollhättan eller i
hela Sverige Volvo Group IT
Corporate Process & IT governs the overall Process and IT efficiency within the Group. The function drives the usage of common processes, common IT systems and IT infrastructures.
Infrastructure & Onsite Services
Infrastructure & Onsite Services (IOS) is the unit in charge of all Volvo Group IT infrastructure and onsite services. As the majority of this services would be delivered by a partner, the mission will focus at governing and controlling this partner, as well as managing the remaining IT infrastructure delivery teams in Volvo.
End User & Core Services
The mission of End User & Core Services, part of Infrastructure & Onsite Services (IOS), is to Develop and Govern the Services within End User and Network/Core while ensuring their delivery and usage. By that, we contribute to Volvo Group competitiveness by delivering standardized and fit for purpose infrastructure services, maintaining a balance between time to market, cost and quality. As majority of this services are delivered by a partner, the mission is focused at governing and controlling this partner.
We are now looking for a Service Area Leader for Office Clients
In this role you will be reporting to the Director Workplace & Collaboration and work in close collaboration with mainly our outsourcing partner and Volvo Group CyberSecurity department. The service in the area are:
MyPlace the standardized workplace service for office users
MyPlace Anywhere, the MyPlace service in virtual setup
Volvo Basic Clients, lightly managed client services for engineers and system developers
Mobile Office, the standardized service for smartphones and tablets
Server Based Computing, the service for our published applications
Conventional applications, a portfolio of around 200 COTS applications
Office Equipment catalogue, standardized hardware to be used in the service area
Role mission & context
Your mission is to define Volvo strategic direction and related roadmaps in the scope of the service area, and steer developments projects and transformations accordingly.
You manage the strategy and planning for the services and therefore you are strongly connected to both Volvo stakeholders, the infrastructure partner and other suppliers of the area.
You will work closely with other IOS infrastructure teams and also other Volvo Group IT units such as Solution Delivery units, CIO Office and Center Of Excellence.
Key responsibilities
Manage the lifecycle of the portfolio of services in the service area. Define and manage the lifecycle of services catalogue, which defines what services shall be available for Volvo Group, including directly managed licenses.
Define the strategic direction, Long Term Plan and roadmap for the sub-portfolio based on business requirements and technical requirements
Validate business requirements against Long Term Plan and applicable budget frames
Define service area forworkplace services target office workers
Service oriented mindset and business mindset
Experience of managing enterprise-level infrastructure services
A strong personality and communicator being able to manage a large number of different stakeholders
Strong English written and oral communication skills, and the ability to effectively communicate with technical and non-technical audiences
Ability to meet the agreed targets, deadlines and goals without direct, day-to-day supervision
Ability to work in an international team with colleagues that have diverse cultural backgrounds
Ability to quickly comprehend the capabilities of new technologies
Experience in managing relationship and negotiations with IT supplier(s)
We can offer
You get an opportunity to work together with highly skilled colleagues in an exciting, global environment which provides opportunities to develop both professionally and personally. You will work in close collaboration with various stakeholders inside as well as outside the Volvo Group.
At Volvo Group we are actively working to establish teams that will take maximum advantage of the strengths inherent in differences in knowledge, experience, age, gender, nationality etc.
For further information please contact
Henrik Wallin, Director Workplace & Collaboration Services, phone: +46 728 62 31 39
Maria Börjesson, HR Business Partner, phone +46 31 3221030
Union representatives:
Akademikerna - Therese Koggdal, +46 470 387855
Unionen - Jonas Ljungdahl, +46 31 3224985
Ledarna - Peter Svensson, +46 739 022687
Publiceringsdatum2020-09-29Så ansöker duSista dag att ansöka är 2020-10-16
Klicka på denna länk för att göra din ansökanFöretagVolvo Business Services AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Volvo Business Services AB (org.nr 556029-5197)
405 08 GÖTEBORG
Arbetsplats Volvo Group
Jobbnummer 5377884
Observera att sista ansökningsdag har passerat.