Senior Service Consultant
Kelly Services AB / Supportteknikerjobb / Stockholm
2008-04-10
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➡️ Klicka här för den senare publicerade platsannonsen "Senior Service Consultant" (publicerad 2009-01-13) ⬅️
Visa alla supportteknikerjobb i Stockholm,
Solna,
Lidingö,
Sundbyberg,
Danderyd eller i
hela Sverige Visa alla jobb hos Kelly Services AB i Stockholm,
Danderyd,
Huddinge,
Järfälla,
Botkyrka eller i
hela Sverige For one of our customers we are looking to recruit a Senior Service Consultant with good knowledge in the german language, to work at the Service Desk. We offer an open and informal environment in top surroundings together with a team of the most competent and professional colleagues. We will provide you with opportunities for personal development and experience in a dynamic business environment. Our client has very strong investors, a compelling business idea and business plan, and an exciting customer base.
Your Profile
• German, English on a fluent level
• Experience with IT Software or Hardware, especially SAP R3 or Webnethods 6.5 and higher
• Interest in working with customers and IT
• Fast learner with ability to understand relationships between a porcess and the software supporting that process
• Customer oriented and understanding that customers are both internal and external
• 2 + years in IT Service Desk Environment or other relevant area (if no Higher Education within IT or technical subjects) and/ or Higher Education within IT or other technical subjects
Work tasks
• Investigate where a problem lies, who's responsible to handle an issue and where to draw the line of own responsability
• Manage any issues and tasks that fall within the Support area, keeping issues aliva and finding the contacts needed for a solution
• Thorough when checking facts and information given
• Prioritize and distinguish what is urgent and what can wait
• Seize all opportunities to learn, try new systems/ updates and actively seek out more information when needed
• Keep customers and internal contacts informed
• Respond quickly to given tasks
• Create and maintain documentation and manuals
Publiceringsdatum2008-04-10Arbetstider och omfattningTillsvidare
Heltid
Fulltime
ErsättningFast lön
Based on experience, monthly salary
Så ansöker duAnsökan kan skickas till e-postadress:
josefin.johansson@kellyservices.seFöretagKelly Services AB
AdressKelly Services AB
Box 3057
10361 STOCKHOLM
KontorsadressKungsgatan 24 4TR
KontaktuppgifterTelefonnummer: 08-546 511 00
Jobbnummer 187919
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