Second Line Support Engineer
TradeDoubler AB / Elkraftsjobb / Stockholm
2017-02-08
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Tradedoubler is an international performance marketing partner, creating smarter results for its clients and partners through traffic, technology and expertise. We help our clients grow their online sales and find new customers for their businesses and we help an expanding network of online publishers monetise their websites. Though our continued focus on innovation and desire to deliver a clear ROI for each and every client, we now work with over 2,000 leading advertiser brands and have an affiliate network of over 180,000 active publishers. In 2016 we generated around ?2.1 billion in revenue for our clients through e-commerce and mobile commerce. Over the past few years we have successfully expanded our offering beyond affiliate marketing. We have developed a programmatic solution called TD ENGAGE that helps us find new customers for our clients, and we help our clients understand and optimise their digital activity through our business intelligence tool, TD ADAPT.
INFORMATION OM LEDIG TJÄNST
Beskrivning av arbetsuppgifter:
Role overview We are looking for a Jr java developer with great SQL skills that are ready to take on the challenge working as a Second Line Support Engineer at Tradedoubler. We offer a workplace were Second Line Support not only are reactive but rather aims to be pro active and ensure that we continuously improve our platform and ensure that the need for support declines over time. If you have experience or great knowledge of online marketing we see that as a huge benefit. Many of our best developers at Tradedoubler started off as a Second Line Support Engineer and we see that you also have ambitions to become a java developer that eventually will work on product development but you also have the patience to learn our business and technology from the ground up. Already from the beginning you will be closely integrated with our product development teams and will work with our Agile coaches and Product Owners to ensure that we are prioritising correctly and that you quickly learn our business and processes. We offer a stimulating work environment with varying work tasks where you greatly influence. The work environment is creative and collaborative and our flat organizational structure with strong international atmosphere promotes communication and sharing of ideas. We offer an environment where the business is important, but enjoyment and balance of life is encouraged and recognized. Thanks to our broad product portfolio and European presence, we can offer interesting career opportunities.
• Main responsibilities
• Responsible for the entire SLS process and taking care of daily duties related to Second Line Support.
• Educate First Line support to ensure that not First Line Support tasks are passed on to Second Line.
• Support Product Owners in the requirement process to ensure that we build systems that require a minimum of support in the future.
• Manage custom solutions and support in the requirement process to incorporate those in the core platform. Why work at Tradedoubler
• Working at Tradedoubler is stimulating, challenging and fun. We pride ourselves in offering an environment where everyone can contribute and make a difference to the success of our business. Our core values - Collaborative, Analytical, Optimistic, Determined and Daring - are the foundation for everything that we do. Click here for more information about our core values and what they mean for our business. We are an international company with offices in nine European countries and with plans to expand into other regions during the next year. Our employees come from all over the world, producing a culturally diverse environment where creativity, communication and idea sharing are highly valued.
Beskrivning av kvalifikationer:
Professional requirements
• Java
• Java Script
• SQL
• Excellent written and verbal communication in English.
Personal qualities
• You do quickly pick up an understanding of the business you are working with and are able to convert that knowledge into technical solutions that fulfil client needs.
• You take action and are used to drive your own ideas. You co not sit around and wait to be told what to do.
• You enjoy working in high performing teams with skilled co-workers.
Varaktighet, arbetstid
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Publiceringsdatum2017-02-08Så ansöker duSista dag att ansöka är 0001-01-01
Kontakttmg@tradedoubler.comFöretagTradeDoubler AB
AdressTradeDoubler AB
11356 STOCKHOLM
KontorsadressBirger Jarlsgatan 57 A
Jobbnummer 3309917
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