Rooms Controller
Förvaltnings AB Tegelbacken / Receptionistjobb / Stockholm
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Solna,
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hela Sverige Visa alla jobb hos Förvaltnings AB Tegelbacken i Stockholm We are now looking for a candidate with experience from Front Office to take the opportunity and become Rooms Controller.
In the role as Rooms Controller, you will report to the Front Office Manager
Your main responsibilities will be:
• Assign rooms according to guest request and preferences whenever possible.
• Pre-register designated guests and prepare key packets.
• Actively manage Queue reservations.
• Start to finish organization of group arrivals and departures, in close cooperation with Group & Events.
• Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate departments.
• Confirm reservations and cancellations. Review out-of-order rooms daily.
• Ensure rates match market codes and document exceptions.
• Verify and adjust billing for guests.
• Set up/process all guest check-ins/check-outs.
• Secure valid payment.
• Perform duplicate reservation checks; block rooms.
• Run daily reports.
• Follow up with guests to ensure their requests have been accommodated and problems have been solved to their satisfaction.
• Answer telephones using appropriate etiquette.
• Coordinate tasks and work with other departments.
• Serve as a departmental role model.
• Develop and maintain positive working relationships with others; support team to reach common goals.
Your Background and Knowledge:
• Front Office experience.
• Be fluent in English, both verbally and in writing.
We believe that you will be a good fit for the role if you are a team player, a good communicator, as well as organized. You strive to find solutions for our guests.
We offer
• An exiting role in a dynamic and fun team!
• A role where you have the possibility to grow
• A role in Marriott international the world's largest hospitality company
Work permit in Sweden or EU is required.
If you think the above sounds interesting please submit your CV and application by 14 August at the latest. We will start the recruitment process immediately so the role may close earlier than that.
På Sheraton Stockholm Hotell och Marriott International erbjuder vi dig en tjänst i en fantastiskt och varm miljö. Vi erbjuder utvecklings- och karriärmöjligheter internt och internationellt och som anställd har du dessutom möjlighet att besöka några av våra drygt 8000 hotell världen över till väldigt förmånliga priser.
Varaktighet, arbetstid
Heltid Tillsvidare
Publiceringsdatum2022-08-04ErsättningFast
Så ansöker duSista dag att ansöka är 2022-08-14
Klicka på denna länk för att göra din ansökanFöretagFörvaltnings AB Tegelbacken
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Förvaltnings AB Tegelbacken (org.nr 556118-3319),
http://www.sheratonstockholm.com Arbetsplats Sheraton Stockholm Hotel
Jobbnummer 6858912
Observera att sista ansökningsdag har passerat.