Retail Support Technician

Volvo Information Technology Aktiebolag / Datajobb / Göteborg
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Volvo IT is a global company and part of the Volvo Group. Our experienced and motivated team delivers reliable industrial IT solutions, competitive telematics services and insightful consulting services. We employ over 5 000 employees worldwide who work in an open and enthusiastic atmosphere where human diversity, mutual respect and the highest professional standards are essential components.
The StO/DtR (Sales to Order/Delivery to Repurchase) department is the largest delivery unit in Gothenburg offering a broad range of opportunities for personal development. We are delivering global IT solutions in the areas of CRM, Retail, Customer Loyalty, Service & Repair and Parts Logistics. Our employees work in global teams with all the Volvo companies and take on challenging assignments in our deliveries covering the complete product life cycle including new development and projects.
Our role is to provide expertise in our customers' focus areas. Maintain a high quality of deliveries and maximize the business value of IT solutions in the Volvo Group.
Retail Support Technician
We are looking for a skilled professional in the area DtR.
You will work in the global Application Operation Management (AOM) team for area Nordic there you will support and maintain the Volvo Truck dealer application GDS (The Global Dealer System). You will work proactively to deliver a high quality and cost efficient service and act as a 3rd level support for the application. It's important that you understand GDS and how it interacts with other applications.
Your profile:
You are an experienced customer oriented technician with the ability to keep many tasks in the loop. You have the ability to collaborate in teams as well as being an independent driving force.
We want you to have:
• Good knowledge of system I (AS400, iSeries)
• Experience of CL programming and SQL
• Experience of application maintenance and support
• Good knowledge and technical understanding of VCOM, VIDB and System i SOE software
General qualifications and skills:
• Academic qualifications within relevant field
• General knowledge of all aspects of the software engineering process
• Willing to work in a global environment and in projects
• Excellent command of spoken and written Swedish and English
• Communicative team-player with cooperation skills
• Proactive and with a strong drive to continuously challenge and improve
We are looking for a person with the right attitude, skills and experiences to build effective relations with customers as well as within our organisation. You must share our core values Professionalism, Respect and Spirit.
We can offer:
• Working within a global team
• A strong competence development roadmap and several professional and technical communities
• An attractive working environment with highly skilled and experienced colleagues
• The possibility to travel and build a close and professional relationship with customers.
Starting date:
By arrangement
Welcome to send in your application!

Publiceringsdatum
2011-06-08

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2011-06-20
Ansökan sker via företagets webbplats.
Ansökan kan tyvärr inte göras via e-post.

Kontakt
Daniel Augustsson, Line Manager, +46 31 3221275, daniel.augustsson@volvo.com
Peter Sonesson, HR Business Partner, +46 31 3233782, peter.sonesson@volvo.com

Facklig kontakt
Thomas Åberg, Unionen, +46 31 3225395, thomas.aberg@volvo.com
Christer Jonsson, Akademikerna, +46 31 3222728, christer.s.jonsson@volvo.com
Anneli Mattsson, Ledarna, +46 31 3229391, anneli.mattsson@volvo.com

Företag
VOLVO INFORMATION TECHNOLOGY AKTIEBOLAG

Adress
VOLVO INFORMATION TECHNOLOGY AKTIEBOLAG
40508 GÖTEBORG

Kontorsadress
ASSAR GABRIELSSONS VÄG
GÖTEBORG

Kontaktuppgifter
Telefonnummer: 031-667000

Jobbnummer
956479

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