Quality and Technical Service Specialist
Akzo Nobel Functional Chemicals AB / Kemiingenjörsjobb / Stenungsund
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We have an opening for a driven Quality and Technical Service Specialist with the ambition to work in a marketing and sales environment!
The focal point of this position is to provide technical and quality support to the Business Unit Ethylene Amine's customers and sales and marketing teams globally. This means a varying role with multi responsibilities where you will work closely with both internal and external stakeholders. A lot of focus will be on customer complaint and internal deviations proceeding, product applications management and continuous improvement management. Networking will be a natural part of your daily work and this position can be a good learning platform to develop in the direction of marketing sales or business development roles in the future.
Main responsibilities
• Proceed the customer complaints and internal deviations.
• Lead cross-function quality meetings/councils to steer product quality management.
• Support customer visits and host customer visits and audits at Stenungsund site.
• Manage ethyleneamines special quality and off spec quality deliveries.
• Respond to questions and questionnaires relating to quality, technical and regulatory aspects of our products.
• Visit customers together with sales managers for trouble shooting.
• Technical trainings to internal and external stakeholder.
• Update the ethylene amines and ethanol amines application brochure.
• Support business development manager to explore new applications.
• Support business intelligence manager to work on the Ethypedia applications.
• Introduce ethyleneamines applications to internal and external stakeholders.
• Create BOM (Bill of Material) for major applications.
• Prepare ethylene amines application spotlight-on articles.
• Lead continuous improvement projects within ethyleneamines.
• Optimize the continuous improvement procedures for Ethylene Amines marketing and sales.
• Organize the continuous improvement monthly meetings with cross functional departments.
• Prepare continuous improvement monthly reports and half year send-out.
• Promote continuous improvement through activities like breakfast meetings, workshops.
• University degree or higher in technical chemistry and experience from working in the chemical industry or similar.
• RD&I background in chemistry or quality & technical support background is preferred.
• Open minded for cultural diversity and willing to travel.
• Strong computer skills with the ability to use spreadsheet, presentation, and word processing software.
• Good communication skills in order to coordinate with internal and external stakeholders.
• Fluent in English.
• A strong drive and the ambition to work in a marketing sales environment.
Industries worldwide rely on our essential chemistry in the manufacture of everyday products such as paper, plastics, building materials, and personal care items. Building on the dedication of our employees and our shared commitment to safety, sustainability, and open innovation, we have established a world-class business and built strong partnerships with our customers. We operate in over 80 countries around the world and our portfolio of industry leading brands includes Eka, Dissolvine, Trigonox, and Berol.
Publiceringsdatum2018-10-02Så ansöker duSista dag att ansöka är 2018-10-19
Klicka på denna länk för att göra din ansökanKontaktÅsa Stafström
Leo Zhang
FöretagAkzo Nobel Functional Chemicals AB
AdressAkzo Nobel Functional Chemicals AB
Stenunge Allé 3
44485 STENUNGSUND
KontorsadressStenungs torg/Fabriksporten
Jobbnummer 4378168
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