Productivity Support Officer
AkzoNobel AB / Kemiingenjörsjobb / Sundsvall
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hela Sverige *Contribute from a local perspective (including local / country regulations) to the global IM services policies, Operating Model, guidelines and objectives
• Responsible to oversee and coordinate all IM Services at the locations and flag local demand
• Proactively improves efficient use of IT tools and systems by local users to increase end-user productivity and get the best end-user experience
• Responsible to train and guide users to properly use IT tools and (ERP) systems in the most efficient and effective way to increase productivity
• Take the initiative to create documented process improvements and solutions that promote end user satisfaction, improve IM service performance towards the business, and enable operational excellence
• Proactively monitors local customer satisfaction and engages on the improvements
• Contribute to the optimization of the IM processes and services, representing the local level within the global model
• Flag possible local demand and build the bridge between the local demand and global IM organization
• Acts as local host for projects / roll outs and provide advice on local IT subjects
• Maintain a relationship with the site management, key-users and end-user and other relevant stakeholders on location, and engage in the key user network
Job Requirements
Requirements
• Bachelor's degree level education and at least 5 years of experience in the IT sector including 3 to 5 years managing IT services in a local country organization in a Global IM department
• Knowledge of best practice solutions in the shared solutions space
• Strong knowledge and experience in the assigned service domain
• Know the structure and setup of IM Services (End-to-End services), procedures and people in the Information Management departments
• Ability to travel between sites in his or her region on a regular basis (20-30% of the working time)
We are Nouryon.
Your partner in essential chemistry for a sustainable future.
We are a global specialty chemicals leader. Industries worldwide rely on our essential chemistry in the manufacture of everyday products such as paper, plastics, building materials, food, pharmaceuticals, and personal care items. Building on our nearly 400-year history, the dedication of our 10,000 employees, and our shared commitment to business growth, strong financial performance, safety, sustainability, and innovation, we have established a world-class business and built strong partnerships with our customers. We operate in over 80 countries around the world and our portfolio of industry-leading brands includes Eka, Dissolvine, Trigonox, and Berol.
https://www.nouryon.com/Varaktighet, arbetstid
This is a permanent position on a full time basis, reporting to the Regional Productivity Support Team Leader and are based in Stockvik. Please apply via our online recruitment system with an uploaded job specific resume and cover letter.
Publiceringsdatum2019-01-03Så ansöker duSista dag att ansöka är 2019-01-20
Klicka på denna länk för att göra din ansökanKontaktSara Svanbäck
André Windolph
FöretagAkzoNobel AB
AdressAkzoNobel AB
Stockviksvägen 20
85467 Sundsvall
KontorsadressStockviksvägen 20
Jobbnummer 4535230
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