Product Specialist & Customer Support - Games Industry
Exertis Ztorm AB / Butikssäljarjobb / Stockholm
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hela Sverige Visa alla jobb hos Exertis Ztorm AB i Stockholm In this role the successful candidate will report to the Operations Manager and will work
within the Operations team as a Product Specialist & Customer Support agent. The main responsibilities will be;
• Product ingestion (creating digital products)
• Catalogue Management (ensuring we have the correct content for each Publisher)
• Stock management (ensuring we have sufficient key stock for each product)
• Campaign management (ensuring we have sufficient key stock for products on campaign)
• 2nd line support (Responding to Support tickets from our Retailer Partners)
• Liaising with Suppliers / Clients via email, skype & telephone regarding new releases, product related matters and Support related issues.
• General administrative tasks
We are looking for an amazing individual to join our Operations Team. This is the Job for you if you have;
• Excellent communication skills
• A Professional attitude
• A positive can-do attitude
If you answered yes to the above, want to work in a fun environment & possess the following skills then this is the job for you! Are you .....
• Highly motivated with a willingness to learn?
• Dedicated, reliable & trustworthy?
• A team player who enjoys working with others?
• Task driven?
• Detail oriented?
• Service minded?
• Fluent in English, written and verbal?
• Proficient with Excel, Word?
An Advantage but not a requirement;
• Familiar with Zendesk
• Familiar with Jira
• Familiar with Photoshop
• Interested in games and the gaming industry
• Fluent in Swedish, written and verbal
Exertis Ztorm is a global digital distribution company focusing on games and software. Our 24/7 service acts as a hub between publishers and retailers which makes it easy for retailers to access a large catalogue of products and for publishers to make their distribution more efficient. We work with most major gaming publishers including SEGA, Electronic Arts, Ubisoft, Bandai Namco Entertainment, Take2, and Microsoft. Our software side includes top brands like Symantec, McAfee, Adobe, and more. Our retail partners include CDON, Newegg, GAME, Elkjøp Nordic (Elgiganten), and many more across 35 countries.
Publishers are rapidly shifting from physical distribution of games and software into digital distribution, and Exertis Ztorm is the market leader for these services. We are based in Alvik Strand, close to Stockholm city and easily accessible by subway, tram, or even by boat in the summer.
Varaktighet, arbetstid
Swedish work permit required
Publiceringsdatum2019-02-14ErsättningWe offer private health care, often host activites at our office (gaming lunches, board game evenings etc). We also offer 2hrs of "Friskvård" (free health hours) per week and a great Friskvårdsbidrag (health & training financing) package.
Så ansöker duSista dag att ansöka är 2019-04-14
Ange följande referens när du ansöker: Backoffice, Products, Gaming,
KontaktKim Wanoa
jobs@exertisztorm.comFöretagExertis Ztorm AB
AdressExertis Ztorm AB
Gustavslundsvägen 129
16751 Bromma
KontorsadressGustavslundsvägen 129
Jobbnummer 4612912
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