Product Specialist, encoder/decoder (ref: 449)
Axis Communications / Elektronikjobb / Lund
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hela Sverige About Axis Communications
Axis is an IT company offering network video solutions for professional installations. The company is the global market leader in network video, driving the ongoing shift from analog to digital video surveillance. Axis products and solutions focus on security surveillance and remote monitoring, and are based on innovative, open technology platforms.
Axis is a Swedish-based company, operating worldwide with offices in more than 20 countries and cooperating with partners in more than 70 countries. Founded in 1984, Axis is listed on the NASDAQ OMX Stockholm.
For more information about Axis, please visit our website at
www.axis.com.Reference number: 449
JOB DESCRIPTION
As Product Specialist for our encoder/decoder product category you will work closely with a product manager to drive the development and improvement of existing products and provide valuable input to the definition of new ones. You will work in an international environment and you will be responsible for handling the complex support cases escalated from our local support teams worldwide. As an expert on customer needs and common problem areas you are an essential part of the development projects, where you both represent the product management and perform tasks assigned by the project manager.
Your work can in short be divided into four different areas:
• Drive competence: Create training material, hold special training sessions and write technical notes, FAQs and white papers.
• Maintain and develop product functionality: Identify, plan and prioritize new and maintaining existing product functionality and order maintenance projects.
• Customer cases: Solve and prioritize support cases of a high complexity. You either solve them on your own or in close cooperation with R&D and operations.
• Take part in the development project as an expert on end-user problems, needs and expectations. This includes responsibility for product documentation.
The role involves limited travelling, up to 20 days a year.
YOUR QUALIFICATIONS
We are looking for a driven and structured individual with experience and talent in problem solving to expand our highly competent team. We believe you have a service minded attitude and that you are practical when it comes to technical matters, since there will be hands-on product evaluation. It is of great value if you have technical knowledge and experience from working with analogue CCTV, IP video technology, video encoders/decoders and/or Axis products.
You have social skills and an ability to manage and perform in a multi-cultural environment with international contacts. You are always open to customers and colleagues, contributing to a good team spirit and a productive environment. Furthermore we believe you have:
• At least 5 years of working experience.
• Great technical understanding and preferably experience in testing, trouble-shooting and product evaluation.
• Masters degree in computer or electrical engineering or similar knowledge.
• Experience from working in development projects and creating training material is an advantage.
• Excellent English skills, written and verbal.
• Swedish language skills are not required, but an advantage.
VIDEO PRODUCTS
Video Product is a team within Product Management and is responsible for the Network Cameras, Encoders/Decoders and Accessories product offerings. This includes product planning, managing the products’ life cycle, and handling of complex support issues escalated from local support teams. Our interfaces are both internal such as R&D, Sales & Marketing and Operations as well as external customers, partners and suppliers.
WHAT CAN AXIS DO FOR YOU?
This is a great possibility to take part in supporting and developing a central part of our product portfolio together with a focused team with the support of a larger organization. If you seek a challenge and want to be part of a great entrepreneurial spirit this is a chance of a lifetime. In addition we can offer a truly global environment working with the latest technology in complex systems and applications. Come join us!
READY TO ACT?
Axis is a company realizing the benefits of a diverse workforce. We know that diversity in groups creates a better working environment and promotes creativity, something that is fundamental for our success.
Find out more about the position from our Manager Product Specialists, Stefan Carlsson at 046- 272 1800.
Publiceringsdatum2010-12-20Arbetstider och omfattningHeltid
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2011-01-31
Ansökan kan tyvärr inte göras via e-post.
Ansökan sker via företagets webbplats.
KontaktStefan Carlsson, +46 46 272 1800
FöretagAxis Communications
AdressAxis Communications
Emdalavägen 14
22369 Lund
Jobbnummer 805356
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