Operations Manager

Sectra / Datajobb / Linköping
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As Operations Manager, you will be responsible for a large team handling all aspects of delivering an outstanding service: new deployments, upgrades, 24/7 operations of both services and infrastructure. Future projects, capacity planning and coordinating service requests and incidents also lies within this role. The Operations Manager plans and coordinates the Operations Teams which will be situated in several geographical regions.

Main responsibilities

Management and coordination of the Operations Teams (in several regions).
Overall operational responsibility of all services delivered.
Capacity planning.
Proactive work, Problem Management and Root Cause Analyses.
Processes owner and processes developer for Service Operations- and Managed Services Processes.
Interface towards internal and external stakeholders.
Follow-up on service- and delivery acceptance.




For this position, the following requirements apply:

PhD or Master's Degree with excellent grades.
Fluency in English and Swedish.
Experience from a leadership role.
Experience from Operational Management.
Customer Service Mindset.
Process oriented.
Ability to work under pressure.
Proven communication and social skills, you like to work with people.
Ability to travel.



Assets

In addition, we consider it an asset if you also have:

Previous experience in Cloud Operations.
Fluency in other languages than those mentioned above (please tell us which languages).

A background in, or experience from, a country other than Sweden.



We consider it a plus if you have interests outside work. Regardless of whether you are a choir singer, pilot, mountain climber or something else, you will most certainly find people who share your interests at Sectra. But most importantly, we are looking for an open, committed person who shares our values. A team player who wants to work with us at Sectra.

Please make sure to attach your CV, cover letter and grades from both university and gymnasium/upper-secondary school in your application.



Contact Hiring Manager

If you have any questions about this job, please contact:

Peter Imhagen, COO or Magnus Ranlöf, VP Product Development

E-mail: career@sectra.com Phone: +46 (0)13 23 52 00



Read more about working at Sectra here.



Our goal is for the right candidate to start this position as soon as possible.

Varaktighet, arbetstid
Permanent -

Publiceringsdatum
2019-02-11

Ersättning
Enligt överenskommelse

Så ansöker du
Sista dag att ansöka är 2019-03-31
Klicka på denna länk för att göra din ansökan

Företag
Sectra

Adress
Sectra

58330 Linköping

Kontorsadress
Teknikringen 20

Jobbnummer
4606893

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