Online Services Co-ordinator (Scandinavian Languages)
Avery Dennison Scandinavia AB / Kontorsjobb / Lund
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hela Sverige As Online Services Co-ordinator, you will play an important role in the support and maintenance of our relationship with European retailers and brand owners. The work involves co-operation with global production locations, IT teams and automation specialists to ensure the smooth operation and improvement of online ordering, production and information solutions. Together with colleagues from Product Development and Sales, you will be part of a customer focused team dedicated to understanding developing and satisfying our customers' needs and requirements.
YOUR RESPONSIBILITIES WILL INCLUDE:
• Function as a primary and direct point of contact for production locations, retailers and brand owners.
• Investigate and resolve problems or issues for the customer through use of online systems or communication with production sites and IT Support teams.
• Administer online ordering systems and provide feedback for their improvement.
• Input and access information in database systems. Set up and maintain products and supplier registers.
• Compile reports and statistics on a regular basis using several different data sources.
• Compile and disseminate customer requirements as necessary concerning online programmes in co-operation with Product Development, Sales, Automation, Design Studio, IT and other specialist teams
• Review and co-ordinate sampling of variable data items in online programmes.
• Attend customer meetings as required.
Position Requirements:
• Commercial education, bachelor's degree or equivalent experience.
• Experience from a business to business customer service role
• Excellent problem solving and analytical skills, investigative mindset and a keenness to resolve and find the cause of problems.
• Strong interest for information technology solutions and data analysis
• Exceptional communication skills with both internal and external customers
• Fluent in English and at least one Scandinavian language
• Highly motivated, energetic and enthusiastic personality
• Willingness to be flexible towards working hours
Avery Dennison RBIS, a global leader in apparel and footwear industry solutions, is a $1.5 billion division of Avery Dennison (NYSE: AVY). Avery Dennison RBIS provides intelligent creative and sustainable solutions that elevate brands and accelerate performance throughout the global retail supply chain. We elevate brands through graphic tickets, tags and labels, embellishments and packaging solutions that enhance consumer appeal. We accelerate performance through RFID enabled inventory and loss prevention solutions, price management, global compliance, and brand security solutions.
Based in Westborough, Massachusetts Avery Dennison RBIS responsibly serves the global marketplace with operations in 115 locations, 50 countries, across 6 continents. For more information, visit
www.rbis.averydennison.com. In Scandinavia our operations are based in central Lund.
Publiceringsdatum2017-01-25Så ansöker duSista dag att ansöka är 2017-02-10
Ange följande referens när du ansöker: VDS SC 2017
FöretagAVERY DENNISON SCANDINAVIA AB
AdressAVERY DENNISON SCANDINAVIA AB
GRÖNEGATAN 4 B
22224 LUND
KontorsadressGrönegatan 4 B
Jobbnummer 3282105
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