Learning Program Lead - Affiliate Partner
Volvo Personvagnar AB / Anläggningsarbetarjobb / Göteborg
2024-07-03
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hela Sverige Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we're expanding our global footprint in Europe, China and the US, and we're on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars' journey into the future.
About the role
As well as working to support Volvo Cars consumer facing population, Commercial Operations Learning & Development (L&D) also works in support of our affiliate partners, as we recognise that L&D is a key contributor to success, securing that we serve customers in the right way and that we & our partners have the right skills, knowledge and behaviours in order to excel in-role.
This role is part of the Commercial Operations Learning and Development team and has broad strategic responsibility. You will be responsible for building and scaling a complete end-to-end commercial L&D lifecycle that supports long-term ambitions and short-term needs. A key deliverable in this role will be the implementation of training programs to enhance the competence of customer facing employees and partners and will cover:
• Onboarding training for new retail partners, securing success as a new retailer
• Onboarding training for retailer personnel
• Brand, sales and product training for current and future product
• Workshop trainings and processes
• To be effective as L&D Lead, you must be able to work with a broad SME network throughout the company to identify needs and measures of success, defining the scope of work and agreeing on a suitable time plan and execution.
What you will do
Key Responsibilities
• Drive the development and implementation of the L&D strategy for internal and partner training
• Ensure alignment with the wider Retail team to achieve required network competence standards
• Be accountable for the development of on-brand, consistent content that fulfil the needs identified in the roadmap
• Define the requirement for certification of key retailer roles
• Conduct training needs assessments, review the findings, administrate incoming training requests and identify learning initiatives to ensure a dynamic training roadmap
• Project manage the content creation and collaborate closely with our affiliate and 3rd party partners
• Have a clearly defined approach to training fulfilment, follow-up and measurement
• Be accountable for the delivery and maintenance of an effective learning ecosystem and the administration thereof
• Liaise with our partners in market to ensure that an effective and efficient approach to execution is in place for all retailers across the network
Key Skill Areas
• Passion for learning & development, and its role in customer experience of our brand and products
• Strong project management and problem-solving skills
• Proven communication with collaboration skills, with the confidence and ability to challenge at all levels
• Initiative in a fast-paced, entrepreneurial environment with a resilience to change
• Strategic thinker, with a growth mindset
• Positive collaborative attitude, genuine team player and a self-starter and go-getter
• High level of commercial and Brand awareness and a strategic mindset
• Credibility and confidence to challenge existing strategies and processes to innovate and drive fresh thinking
• Experience operating in a matrix organization and delivering through others
• Fluent in English, native in one of the local languages is a plus
Want to know more
Does this sound like your next role? We welcome your application with CV and the cover letter via the link provided in this ad at the latest July, the 21st, 2024. Please note that your application has been received once you get a confirmation E-mail from the system.Also please note that applications via email will not be accepted due to GDPR, and applications with a cover letter explaining your motivation will be highly appreciated.
Location
We operate from Volvo Cars headquarter in Gothenburg, Sweden. It is therefore the preferred location for the ideal candidate.
Ersättning Undefined
Så ansöker du Sista dag att ansöka är 2024-07-21
Klicka på denna länk för att göra din ansökan Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "72032-42649136".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Volvo Personvagnar AB (org.nr 556074-3089),
https://www.volvocars.com/ Arbetsplats Volvocars Corporation
Kontakt Aarthy Dinesh
+46 8 580 974 54 Jobbnummer 8784300