IT Support Specialist
Orange Cyberdefense Sweden AB / Supportteknikerjobb / Stockholm
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Visa alla supportteknikerjobb i Stockholm,
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hela Sverige Visa alla jobb hos Orange Cyberdefense Sweden AB i Stockholm,
Sundsvall,
Göteborg,
Malmö,
Umeå eller i
hela Sverige The role of IT Support Specialist is to support our internal users across a range of devices and applications. The role offers a great chance for an individual who is looking to further build their knowledge and experience in the field of IT support.
Full training and support will be given to the successful candidate to help you achieve the objectives within the role. In addition to this there will be opportunity to be involved in and have insight to group wide IT projects where relevant.
Key Responsibilities:
• Provide excellent end-user IT Support to Orange Cyberdefense employees
• Management of the Asset Register
• Management of the new Joiner, Movers, and Leavers (JML) process
• Support end user devices and ensure devices are managed and updated using the security policies
• Be part of an International IT team and deal with support cases/tickets and changes using the ticketing system
• Help create documentation/user guides and keep them up to date
• Ensure workspace at offices are setup and working properly including meeting rooms and reception desks
• Take end-to-end ownership of IT issues and keep users updated with progress
• Provide IT training to users
• Create email accounts and distribution groups on collaboration platforms such as Office 365
• Administrate IT applications
• Provide remote support to users to facilitate home working
• Work towards compliancy programs such as ISO 270001 and CE+
• Provide smart hands to the infrastructure team for tasks such as installation of devices in offices and datacentres
Why us?
• Opportunity to work with market leading technology in combination with some of the industry's most talented and dedicated experts.
• We will provide you with opportunities of development, both within your professional role but also the opportunity to develop within the organization where only your ambitions sets the limit!
• A challenger culture that encourages you to be self-driven and curious.
The story of Orange Cyberdefense
Orange Cyberdefense is Sweden's leading company in cyber security. Our vision is to contribute to a safer digital society by fighting different kinds of cybercrimes. We have about 2500 employees worldwide and 370 in Sweden. We offer our customers services within Anticipate, Identity, Protect, Detect and Respond.
At Orange Cyberdefense, we are all different but with the same passion- and that is our greatest strength. We are proud of our individual differences, experiences and histories and are convinced that we must include everyone to offer solutions that protect everyone. That is why we always make sure to treat all applications equally.
Previous experience and skills:
• You should have an IT related qualification or have relevant experience with IT support
• Have a good understanding of basic IT support diagnosis and analysis
• Experience with Office 365, Active Directory, and ticketing systems
• Windows 10 and Mac experience
• Understanding of ISO 270001 or CE+
• Previous experience in a workspace support capacity
• Experience with the administration of various IT applications
Personal skills:
• Demonstrate a high degree of enthusiasm, energy, drive, self-motivation and flexibility
• Self - starting and self-motivating, able to work under high pressure, producing work of the highest quality against the tight deadlines
• Enthusiasm and professionalism
• Ability to prioritize your workload
• Flexible and resilient nature
How to join us:
Join us by sending your application through our application form. The selection is ongoing and the position can be filled before the last application date. If you have any questions you are very welcome to contact responsible recruiter Fanny Westergren (
fanny.westergren@orangecyberdefense.com).
We look forward to receive your application!
Varaktighet, arbetstid
Heltid Anställningstid enligt överenskommelse
Publiceringsdatum2022-07-08ErsättningLön enligt överenskommelse
Så ansöker duSista dag att ansöka är 2022-12-25
Klicka på denna länk för att göra din ansökanFöretagOrange Cyberdefense Sweden AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Orange Cyberdefense Sweden AB (org.nr 556589-7211),
https://orangecyberdefense.com/se/ Arbetsplats Orange Cyberdefense Sweden
Kontakt Fanny Westergren
fanny.westergren@orangecyberdefense.com Jobbnummer 6811211
Observera att sista ansökningsdag har passerat.