IT helpdesk English speaking
Adecco Sweden AB / Supportteknikerjobb / Helsingborg
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hela Sverige Visa alla jobb hos Adecco Sweden AB i Helsingborg,
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hela Sverige We 're looking for a IT helpdesk analyst for a global, international furniture company in Helsingborg. We 're looking for you who have high accessibility, is driven by solving problems and have a IT interest. Apply for the job today!
About the role
As a IT helpdesk analyst are you going to answer the phone and e-mails to solve intern problems among your co-workers within the organization. It 's a global and international organization. You will work in shifts between 07.00-19.00 and sometimes weekends. If you are applying for the job we would like you to be able to start as soon as possible and we prefer if you are living in Helsingborg or in the local area.
In your role as a IT helpdesk analyst your main tasks will include:
• Answer the phone and e-mails to solve intern problems among your co-workers
• File the cases in case management systems
• Follow up, communicate and keep a high level of service
About you
We are looking for a candidate with experience of similar work. Education is no demand because experience, personality and your values are more important. It is necessary that you have an interest in IT and that you have the desire to learn more. The language skills will be mandatory for you to be able to move on to the next step in the process.
Furthermore, we like you to be comfortable to work in a big and open office landscape with many colleges in a great mix of age, culture and experience. We want you to be able to work in shifts and weekends and be available as soon as possible.
Important for the role:
• Previous experience of similar work
• Interest in IT
• Language knowledge: English
• Your values
We will attribute great importance to personal suitability.
About Adecco
The service is a part of our staffing. You are employed by Adecco but works with our customers. Being an ambulatory consultant means that you are employed by us at Adecco to perform a work in customer business and where the work place, work time and work assignments can vary within an agreed service area.
About the employment
The assignment as IT helpdesk analyst is a consultative assignment with an appointment immediately. As a consultant, you will get an employment in Adecco Sweden.
We have collective agreements. We want you to feel good and we offer healthcare benefits, discount on training cards, etc. In order to make you feel safe, you are also covered by insurance and occupational healthcare.
The Adecco Group is the world 's leading provider of HR solutions. With more than 32,000 FTE employees and around 5,100 branches, in over 60 countries and territories around the world, we offer a wide variety of services, connecting around 700,000 associates with our clients every day.
The services we offer fall into the broad categories of temporary staffing, permanent placement, career transition and talent development, as well as outsourcing and consulting. The Adecco Group is based in Zurich-Glattbrugg, Switzerland and we are a Fortune Global 500 company listed on the SIX Swiss Exchange.
Adecco was created in 1996, following the merger of Adia (Switzerland) and Ecco (France), two leading personnel service firms with complementary geographical profiles.
Read more at
www.adecco.comAbout the application
The assignment will be filled immediately and we are therefore recruiting continuously during the application period. Please enclose your CV and personal letter and apply the "Ansök/Apply" button.
1. The first step in our recruitment processes is a personality test (MAP) that is sent to your mail after the recruiter has reviewed your application. Adecco uses tests as part of the process in order to make as quality assured and fair assessment as possible.
2. Responsible recruiter will then continuously review submitted applications and make a first selection.
3. If you are one of those who gets to the next step of the process,
you will be contacted for a telephone interview. Those who continue after telephone interview will be given the opportunity to come to Adecco and meet the responsible recruiter for a personal interview.
Please note that in some of our processes we also use video interviews, more tests and other assessment techniques. If this is the case, you will be informed about this in the process.
Contact details
If you have questions about the assignment or the recruitment process,
you are welcome to contact responsible recruiter:
Susanna Kanold 073-6847139
Welcome with your application!
Keywords
IT helpdesk analyst, furniture company, customer service, Dutch, English, working environment, case management systems, values, IT experience
Varaktighet, arbetstid
Heltid Visstid
Publiceringsdatum2019-03-19ErsättningFast lön
Så ansöker duSista dag att ansöka är 2019-04-18
Ange följande referens när du ansöker: ref-29189
Klicka på denna länk för att göra din ansökanKontaktSusanna Kanold
FöretagAdecco Sweden AB
AdressAdecco Sweden AB
Kullagatan 29
25112 HELSINGBORG
KontorsadressKullagatan 29
Jobbnummer 4677915
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